Tri Nguyen

Tri Nguyen

Hồ sơ 5 sao bạc 784 Lượt xem

Giới thiệu bản thân

- I have many years experience and sustainably knowledges about Hospitality and Administration major. - Being Guest Relations position, I able to communicate with variety of guests, abilities to catch and solve the problems. Even skills which I have is work multitask, teamwork, report by email, hospitality skills to bring the best in my service. - Being Reservation Executive, I have acknowledged way to work within high pressure, work multitask, make a deal to Travel Agent, Corporate company to optimize revenue. - I am seeking a workplace to contribute and develop in career path.

Thông tin cá nhân

Họ và tên
Tri Nguyen
Giới tính
Nam
Ngày sinh
20/12/1988, 35 tuổi
Địa chỉ
Gia Phu, Quận 6
Cập nhật
11/06/2024

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Giám sát
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
HCMC
Ngoại ngữ
Tiếng Anh (Giỏi)

Kỹ năng

Sáng tạo
Tin học văn phòng
Giải quyết phàn nàn
Lắng nghe và xử lý tình huống
Tôi có khả năng về Tiếng Anh, có thể đọc hiểu và giao tiếp tương đối tốt, thành thạo Excel, Word, Power Point, Access
Sáng tạo
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn
Kỹ năng giao tiếp ứng xử
Quản lý giám sát

Mong muốn về công việc

I really like to work in professional company where I have more opportunity to learn and being promoted. I hope I could have a good benefit, helpful, friendly colleagues. I really like Hospitality major, so I would like to elevate in this job.

Giải thưởng

Star of month

6/2023

Star of month for staffs in ParagonSaigon Hotel

Trình độ học vấn chuyên môn

Communication Foreign Language

English Coversation - Khác

I learned English Conversation with Foreign Teacher in English School, I achieved TOEIC examination with 430 scores

HCM University of Foreign Languages - Information Technology

Hotel Management - Đại học

- I graduated in bachelor's degree in Hospitality. I have been upgraded the knowledges and service experience. - By intense of skills throughout the professional learning programs. - Practicing actual Hospitality skills at Trademark Hotel.

SaiGon Tourism Vocational College

Hotel - Restaurant Management - Trung cấp

* Trained in the school major Hospitality ( F&B, HSKP, FO) * Internship as Waiter at Park Royal Hotel (4 star). * Attended the extracurricular activities in South / Middle in the country. * Graduated on Fair Average.

Kinh nghiệm làm việc

Reservation Agent tại Paragon Saigon Hotel

Ho Chi Minh

- Proficient use PMS system to create and adjust bookings from Travel Agent, Company Corporation as when as requested. - Able to deal with Agent about room availability even optimize revenue for Hotel. - Able to forecast and estimate occupancy status accordingly. Check availability to process block seri booking in future. - Daily make report revenue, occupancy to Heads department base through data. - Proficient skill to handle and resolve arise problems as when as guest request. - Responsibility to continuous follow date of payment and cut of date for booking accordingly. - Responsibility to sell in order to increase revenue at FIT segment.

Guest Relations Specialist tại THE LANDMARK VIET NAM (HONGKONG AND SHANGHAI HOTELS)

Ho Chi Minh

OFFICE TASK: - Completely prepare and handle documentary as Leasing contract of resident, Quotation for Purchasing Request... Many things relevant to office task. - Support Accountant to manage bills of month, payment for guest. Assure clearly after guest check out. - Support Sale to answer requests from online booking, explain feedback when sale absence. - Report to Superior about Occupancy, Incidence. Handling and report the arising issues on duty. - Skills of paperwork: answer email, report, resident temporary, following quotation, event yearly. SERVICE TASK: - In charge of Guest Relations to make engagement, take care of guest in standard of International Hospitality. Always bring comfortable during guest stays at apartment. - Solve the problem in my responsibility or seek advice from Manager, give a best solution to make and follow guest satisfaction. - Ability offer the special rate, benefit to guest as well to welcome/ support guest stays at Accommodation. - Willing to support, answer requests of residents/ tenants when they have question inside building. - Supply accompany service to support guest during they stay. - Attend the monthly/ yearly activities as Meeting, Fire Drill, Labour Safety, Charity.

Sale Counsellor tại CHO LON ELECTRONIC MALL (CAO PHONG COMPANY)

Ho Chi Minh

- Word hard and sell the product to reach the target for company. I have ability deal with customer. - Practice and develop sale skills during working at company. - Learned the information products from Big Brand. - Take care of guest, answer the request when they need to know the product. - Adjust the price, promotion event usually following Sale department. - Support the other departments to run completely working.

Hotel Receptionist tại HOTEL OF ASIAN RUBY (HOCHIMINH)

HoChiMinh

- Do check in - out for leisure guest, package group for Vietnamese, Foreigner person. - Manage the bookings on OTA to adjust the rate, answer the request - feedback. - Prepare the knowledge before sell the room, tour, service to increase the revenue for Company. - Support Travel Agent, Corporation Tour, handle the inquiries of guest during staying. - Report revenue to Owner, combine Accountant to manage bill and invoice. - Use Hotel system to manage long of staying, bills, information of guest. - Combine other departments to take care, bring the best service to guest.

Resident Service Supervisor tại Sedona Suite Ho Chi Minh

Ho Chi Minh

- Supervise, train the staff work according to standard of company. - Support colleagues and other department so that serve customer in best. - Make quotation, looking for vendor, prepare PR form to order, send to purchasing. - Making monthly bill for resident every end of month, follow up payment and send report to Accountant. - Responsible to handle problem on duty, solve and report to Manager. - Equip the knowledge about Emergency code in the building to participate in case. - Professional to handle paperwork, use multi of methods working. - Join training course is issued by Company from Singapore.

Thông tin tham khảo

Hung Pham GR Manager - The Landmark Building

hungpham@thelandmarkvietnam.com.vn - 097 7098240

Hình ảnh