Reservation Clerk tại Grand Vista Hanoi Hotel

9/2019 → 9/2020 (1 năm )

Hà Nội

Ecommerce Sales Executive tại Grand Vista Hanoi

9/2020 → Hiện tại

Hà Nội

1. Responsibilities • Open/close as hotels request • Upload hotel information/rate/allotment/promotion • Generate materialized reservation, pick up, production, etc • Communicate with hotels reservation 2. Major tasks • Ensure reply all email from Client requirement/hotel queries within 24 hours and offer solution within 8 hours • To upload rate/package to contracted website • To check across the inventory and filling/top up allotment on Online Travel Agents (OTA) if the occupancy is low or left in order to ensure maximum profitability online channel • To be up-to -date hotels products knowledge • Handle B2B/B2C – wholesale system • Ensure rate parity among OTA channels • To do market survey, analysis competitors