Receptionists tại MEMORITY HOTEL

1/2019 → 2/2021 (2 năm 1 tháng)

Hội An, Quảng Nam

- Follow the hotel check-in process - Greet visitors - Ask for the name of the guest to book, confirm the room and service information booked. With walk-in guests, gender Introduce available rooms for guests to choose from. - Ask to borrow identity cards (Vietnamese guests), Passport (foreign visitors) and receive procedures deposit, payment. - Guide guests to fill out and sign the registration form to confirm stay at the hotel. - Notify guests about breakfast time, hotel services, and tourist services related schedules: tour booking, car rental, ... - Hand over the key to Bellman to lead guests to check in. - Arrange guests' CMT / Passport in the correct order of room, perform the required marking necessary to avoid paying wrongly to customers. - Consulting to sell services to customers - Serving guests during their stay