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My name is Quoc. I graduated with a Bachelor of Business Administration from Quang Nam University in 2012. I have experience working as a supervisor in housekeeping for 10 years and Night Duty Reception for more than 2 years at big hotel groups. I am eager to share my background with you and am confident I can learn quickly and contribute to the organization.
I am determined to work diligently to ensure customer satisfaction and to significantly enhance the efficiency of the company. My focus is on making a tangible impact that drives positive results and elevates our overall performance.
- Receive handover and set up hotels again
Highlight: In charge of the Administration Executive common to all three companies in the Industrial Complex Truong Hai Auto. (About 550 Employees)
Highlight: Cross Exposure Training Program at BanyanTree Bangkok (4/2016- 5/2016)
- Pre-opening at Sheraton Hoi an- Tam ky Resort & Spa - Schedule for cleaning general & detail (inside & outside) all rooms & villas - Organize and set up facilities & amenities in all rooms - Check room status very details & report to Assistant Executive Housekeeper & Engineering department - Training for new staffs follow up SOP of Sheraton hotel & resort standard
- Pre-Opening at Hoiana Casino by Suncity Group. - Check the cleanliness of all public areas to ensure cleaning and presentation standards are consistent with company standards. - Ensure all shifts are properly manned to carry out cleaning duties. - Check defects and work closely with engineering maintenance issues to the maintenance team and proper follow-through to their satisfactory completion. - Ensure all machines and chemicals are used and handled carefully by all attendants. - Ensure employees have a complete understanding of rules and regulations, and they comply with them. - Interact with the department, team members, management, and contractor professionally and positively. - Regular checking flower, planter status, and report to be changed. - Check fly, insects in all Casino areas, and report to be treated by Pest control service. - Perform other job-related duties as assigned.