Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nguyễn Bảo Khương
272 Lượt xem hồ sơ
Nam, 23/10/1990, 34 tuổi
702/2 Võ Văn Kiệt, phường 1, quận 5, TP HCM
Cập nhật: 18/04/2023
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
20 - 30 triệu
HCMC
Tiếng Anh (Giỏi)
5 sao
Tiền sảnh
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Western Sydney University
Problem Solving in Organization MBA - Thạc sĩ
2022 → 2024
Kĩ năng
| Opera PMS | |
| ⦁ Team Work. | |
| Leadership Skill | |
| Problem hadling |
Kinh nghiệm làm việc
Front Office Duty Manager tại Hotel Grand Saigon
1/2018 → 2/2020 (2 năm 1 tháng)
Ho Chi Minh city
Managed hotel occupancy using i-Hotel Management System for 251 hotel rooms, with the rate of 100% occupation in high season and above 40% in low season. Supervised a duty shift with 7 people and 3 shifts per day. Trained staff to improve performances in high-intensity workplace. Predicted situational awareness that could occur by preparing backup solutions during high season. Controlled the cash flow, and other payment during the shift.
Duty Manager tại InterContinental Asiana Saigon Hotel & Residences
5/2022 → Hiện tại
thành phố Hồ Chí Minh
Managed a duty shift at Front Office department (including Front Desk agent, Concierge, Bellman, and Operator) Handled all guest inquiries, complaints during a shift. Cooperated with front of house and back of house departments in maximizing guest satisfaction. Controlled room assignment of 305 rooms, understood IHG loyalty program to ensure all guest’s requests are well-prepared for their arrival. Audited bills, and rate. Cross check important reports for next day. Prepared reports for BOD daily meeting. In charged of crediting points for hotel guests who are members of IHG One Rewards loyalty program. On behalf of BOD, collaborated with Security and Risk department to take responsibility for hotel safety at night shift (22:00 – 06:00).
Concierge - Guest Service tại Sedona Suites Ho Chi Minh City
2/2020 → 2/2021 (1 năm )
HCMC
Recommend restaurants, entertainments, transportation methods. Act as a tour desk agent by of ering and selling tours. Respond all guest’s inquiries, emails, special requests. Follow directions from higher-ups and maintained hotel policies and standards. Always stay focus on hotel safety and security procedures.
Business Development Center Representative - Harley-Davidson Section Leader tại AL NABOODAH INTERNATIONAL VIETNAM CO., LTD
3/2021 → 2/2022 (11 tháng)
HCMC
Be responsible for all Facebook fanpages of Harley-Davidson in Vietnam. Ensure comments, messages on Facebook fanpages are answered timely and consistently Set up appointment with customers at the showroom. Contact loyal customers, prospects throught phone, email about up coming events, new products. Check and sort out all data carefully from Marketing team and transferd to Sales team. Liaise with related departments to handle customer comments and complaints.
Google
Facebook
Zalo
