Receptionist tại Saigon Domaine Luxury

10/2021 → 1/2022 (3 tháng)

HCMC

- Greet all guests and assist them with check-in and check-out - Maintain a positive attitude and friendly demeanor - Respond to all guest questions and requests - Answer and forward phone calls - Manage guest bookings and reservations - Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. - Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.