General Ecommerce tại M Group (Paris Deli Hotel, M Suite, Legend Hotel, M Boutique)

7/2019 → 9/2021 (2 năm 2 tháng)

Đà Nẵng

Main responsibilities: - Plan, design and execute online marketing strategies at destination and property level, enabling more customized and need-based online marketing solutions for the hotels. - Work together with Regional Head of Ecommerce, Revenue team and Regional Head of Sales & Marketing to design strategies to help hotels achieve revenue budget and consequently achieve regional sales target. - Ensure the appropriate activation and set-up of new hotels in all distribution channels (OTA Activation Forms, & group hotel factsheet templates). - Coordinate content management and optimization for group hotels in all languages for OTAs. - Responsible of using all the Revenue Management tools, practices and procedures that make possible to develop strategies to optimize and boost incomes for the hotel in short, medium and long term. - To use all necessary Revenue Management techniques to achieve the budgetary targets of RevPAR, occupancy, ARR and GOP of the hotel. - Coordinate all the Revenue Management tasks in the hotel, and also to optimize the useful resources to implement Revenue Management strategies. - Develop and implement pricing strategy for different demand periods.

RESERVATIONIST tại Adamo Hotel

7/2017 → 8/2019 (2 năm 1 tháng)

Đà Nẵng

Main responsibilities: - Handling all inquiries from guests, travel agents through emails, phone. - Keying confirmed bookings on system accurately and follow up cancellation or amendment. - Following up group status and rooming list with Sales Team. - Managing availability to maximize hotel occupancy. - Doing daily reports for management.

F&B CASUAL STAFF tại Four Seasons Resort The Nam Hải

9/2015 → 6/2016 (9 tháng)

Hội An

Main responsibilities: - Supports the Food and Beverage Service team by performing support duties including set up of functions, set up of food and beverage equipment, assisting with the preparation of service. - Assists with receiving and storage of goods. - Actively informs guests of product options and offering. - Takes a dilligent and pro-approach to guest care and service at all time.

Ms. Vo Le Phuong Vy - DOSM

Paris Deli Danang Beach Hotel

dosm@parisdelihotel.com - 0905 173 301