Bùi Khắc Hiếu
Seafarer, looking for new opportunities!
I am an easy-going person with social relationships. In contrast, I am pretty in detail with anything relate to work. My colleagues appraise me as a studious and responsible man. However, I am more of an introverted person so they could not find me proactive and lack of energy sometime. I love reading books, traveling and interest in cooking.
Thông tin cá nhân
Họ và tên
Bùi Khắc Hiếu
Giới tính
Nam
Ngày sinh
13/11/1992
Địa chỉ
106 Hai Ba Trung, Dakao ward, District 1, HCMC
Cập nhật
26/02/2022
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)
Công việc mong muốn
Mong muốn về công việc
I have learnt that service is delivered by a thoughtful staff with empathy and sincere is a perfect service. Delivering unique experience to each of your guest is what I am aiming for. With experience I have gained, I wish to contribute to your operation a smooth, perfect service in detail. Seeking for a new environment with more challenges and opportunities is the reason I apply for this position. I never refuse to challenge myself to become a better me every day. I hope I could stay with your hotel and join even higher management position in the future.
Kỹ năng
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Leadership Skill 80%
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Upselling 80%
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Listening & Handling complains 100%
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Communication skill 100%
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Improvisation skill 60%
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Computing skill 80%
Học vấn - Chuyên môn
TON DUC THANG university
Bachelor of Business Administration - Đại học - 2010 - 2014
I had joined 2 charitable activities, 2 times donated my blood to red cross organization of Vietnam
Kinh nghiệm làm việc
Receptionist tại Khách Sạn Palace Saigon
HCMC - 7/2014 - 6/2018
• Handle guest request or complain (with authorized issue) • Bill settlement and cashier’s report • Handling reservation tasks, especially for walk-in guest • Arranging rooms for arrival guest
Front Office Supervisor tại Công ty TNHH TM DV Du Lịch Orchids
HCMC - 6/2018 - 10/2019
• Monitor 12 members and maintain smooth operation at front office to get high-ranking feedback from guest • Advise budget and inventory controls • Conduct shift briefing to ensure staff’s awareness of all current operation info. • Report directly to Front Office manager issue relate to guest’s special request or complain every day • Assisting FOM in management and planning manpower • Once per month, hold a training to make sure every staff is sharp at their task • Occasionally handle VIP guest
Receptionist I tại Dream Cruise
Singapore - 10/2019 - Hiện tại
Main responsibilities: Mostly same as receptionist task I had before. • Cabin upselling • Joined as a trainer in Front Office cross training program • Helped superior in planning outdoor activities for crew member Skill gained: • Selling & persuading skill • Complete Brain Training Program • Very well trained of Covid 19 Outbreak Prevention Respond Plan Achievements: Being appraised positively by FOM: hard working, active, trustworthy, adaptable, detailed. Being Achiever of the month of Jan 2021 Being Top seller of the month of Dec 2020
Thông tin tham khảo
Nguyễn Phương Hồng Thịnh
FOM - Orchids Hotel Saigon
fom@orchidshotelsaigon.com - 0902953090
