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Phạm Hùynh Như Ý

Phạm Hùynh Như Ý

Hồ sơ 5 sao vàng 137 Lượt xem hồ sơ

Nữ, 25/04/1999, 25 tuổi

88/18 Lê Lai, Phường An Phú, Quận Ninh Kiều, TPCT

Cập nhật: 05/09/2021

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Thông tin liên hệ

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Liên hệ thành công 1 22:25 25/07/2021
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
5 - 8 triệu
Nơi mong muốn làm việc
Kiên Giang
Ngoại ngữ
Tiếng Anh (Khá)
Quy mô công ty lớn nhất từng làm
5 sao
Công việc mong muốn
Kinh doanh & tiếp thị, Tiền sảnh, Ẩm thực
Lĩnh vực
Resort/ Khu Du lịch, Công ty Du lịch, lữ hành, phòng vé, Du thuyền

Giới thiệu bản thân

My name’s Nhu Y. I’m 22 and I live in Can Tho City. I’m graduated from FPT University with a major in hotel management. While studying, has the opportunity to experience the following jobs. Firstly, I started with the reception- the cashier at Jump Arena Trampoline Park. And then I started to parallel that job with another job that is customer service for the beef hotpot restaurant of Redwok company. So, I realize that I am a person who has good time arrangement, responsible for work, can handle pressure very well and want to take on many challenges. This is assessed by managers on how I complete tasks and balance between study and works. Besides that, I used to intern at Sol by Melia Phu Quoc. I received a good comment about my communication, sociability, as well as flexibility what I said above, is my strong point. About weakness, as a young person, I do know that my biggest weakness is inexperience. But I believe that with my open mindset and my learning ability, I will definitely overcome this soon in the future. And I have a problem with English, I think this weakness. I know work in the hospitality industry I must good at in English. But I try my best to learn more to improve my English. Recently, I registration a course to study with a native speaker to improve English and increase confidence when I interact with foreigners. I feel I better before. And choose your business to apply for this job because I think work with environment use more English I will better. And working in the hospitality industry is what I like the most, that’s all the reason why I always want to try my best.

Trình độ học vấn chuyên môn

FPT University

Hotel Management - Đại học

2017 → 2021

Kĩ năng

Lắng nghe và xử lý tình huống
Kỹ năng giao tiếp ứng xử
Thuyết phục
Teamwork
Tôi có khả năng về Tiếng Anh, có thể đọc hiểu và giao tiếp tương đối tốt, thành thạo Excel, Word, Power Point, Access
Chăm Sóc khách hàng

Kinh nghiệm làm việc

Cashier tại Jump Arena Trampoline Park

2/2018 → 6/2021 (3 năm 4 tháng)

Cần Thơ

Main responsibilities: - Consulted and sold tickets to Vietnamese and Foreigners. - In charge of providing customer service related to ticket exchange, issuing receipts, making refunds, the redemption of coupons. - Received and resolve customer complaints. - Maintained cleanliness at the checkout area. - Stored reports of transactions. - Managed inventory. Recognition and Gains: - Time management, interpersonal communication, telephone etiquette, attention details. - Be assessed positively by the manager: active, extremely adaptable, honest. - Improve English Communication Skills.

Trainee tại Sol by Melia

9/2020 → 1/2021 (4 tháng)

Phú Quốc

Main responsibilities: - Welcome guests to the restaurant and advise products for Vietnamese and foreign customers at the restaurant. - Check the satisfaction of diners with their meals. - Restaurant cleaning support. - Take care of customers during meals and assist customers when needed. Recognition and Gains: - Be evaluated by superiors in extremely practical training. - Absolute score from practice place. - Improve and perfect soft skills: communication, negotiation, problem-solving. - Improve English communication skills.

Customer Service tại Nhà hàng lẩu bò Sài Gòn ( RedWok Company)

3/2019 → 5/2021 (2 năm 2 tháng)

Cần Thơ

Main responsibilities: - Arranged and provided food and beverages service to Vietnamese and Foreign customers at the restaurant. - Conducted customer service in order to increase customers' satisfaction. - Managed and organized the restaurant's cleanliness and atmosphere. - Implemented daily sales reports. Recognition and Gains: - Received "The Excellent Staff Of The Month Award" 2 times in April and May 2019. - Be assessed positively by supervisor: honest, active, enthusiastic, hard work, friendly. - Able to provide good customer service skills including explaining, consulting, and resolving customers' complaints effectively. - Developed teamwork skills, able to work effectively in 6-10 members groups to create good working performance. - Improved English Communication Skills.

Mong muốn về công việc

I want to work in Phu Quoc because I see Phu Quoc as a place with potential for tourism development and can help me develop myself at work. You should hire me because my experience is almost perfectly aligned with the requirements you asked for in your job listing. I have four years’ progressive experience in the hospitality industry, my initial role as a cashier at Jump Arena Trampoline Park. After that, I'm working in customer service in a beef hotpot Saigon restaurant. And intern in Sol by Melia PQ with restaurant staff. I’m well-versed in providing customer service to an upscale clientele, and I pride myself on my ability to quickly resolve problems so that our guests enjoy their time with us. And I’m flexible, I can rotate the work position or replace the position if the position is not available that day. And I can also do the holidays. At last, I have factors suit for the job such as a sense of responsibility, the ability to learn, the ability to work under pressure, careful, patient, enthusiasm, ease to work in a team. Besides, I have learned and practiced about service customers. Therefore, I firmly believe that I can adapt quickly and complete the assigned work. I'd like to learn more about the specific duties required of this position, which I look forward to in this job. However, I do understand that positions similar to this one pay in the range of 6.000.000 to 8.000.000 in our region. With my experience, skills, and certifications, I would expect to receive something in the range of 7.000.000 And such a salary will be suitable for my living expenses, this will help me not to worry much about costs and will help my work efficiency be better.

Giải thưởng

Monthly Excellent Staff - Beef Hotpot Restaurant

4/2019

Received many good reviews from customers, and up-sale during the working process

Thông tin tham khảo

Nguyễn Mai Uyên - Lecture

FPT University

uyennm2@fpt.edu.vn - 0359994113

Huỳnh Thanh Kiều - Supervisor

Jump Arena Trampoline Park

huynhthanhkieu98@gmail.com - 0342508456

Nguyễn Đặng Hoàng Oanh - Supervisor

Sol by Melia Phú Quốc

hoanganhnguyen1004@gmail.com - 0792051235

Trần Thị Thanh Ngân - Supervisor

Nhà hàng lẩu bò Sài Gòn ( RedWok Company)

tranthithanhngan315387@gmail.com - 0706315387

Phạm Thị Diễm Hương - Restaurant Management

Nhà hàng lẩu bò Sài Gòn ( RedWok Company)

diemhuonglm39@gmail.com - 0346944448

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