Dear Human Resources Manager , I am pleased to find your job description in hoteljob.vn. I feel that it is direct match with my qualifications and experience. I have got Bachelor Degree in Business Administration Travel, Travel Management and Tour Guides in Hong Bang International University, HCMC and Hotel & Restaurant Management Course in Saigon Tourism Vocational College. In my previous position as a Preschool Manager for Vang Anh Preschool in 3 yearseventhough I didn't work in hospitality industry. But during that time, I had had the opportunityto increase the number of students by 20% during the first year, 30% during the second year.And because of Covid - 19, the quality wasn't increase but kept the number of students assame as the second year. Besides it, I also had to receive and grasping feedbacks for the parents, handled the situationsand problems of the parents and students in the best way. I also took in charge to train the new teachers to maintain and improve professional skills in teaching solution andcommunication with parents. And last, I had to ensure effective coordination between insideand outside the preschool to provide the best quality to the students and parents. Because of previous jobs, I met variety kind of people, I was experience a lot of how to communitcate with customers. But I believe that human is not perfect, I like to learn more and more to improve all my skills and get new experience. Even though, I had worked in education enviroment for 7 years but I believe that it is also a kind of service. With my experiences that I have got since 2008 until now, I believe that I could do a good job in your hotel. With my verbal communication skills, computer skills and positive attitude made me an effective communicator with my customers. Given the opportunity, I would be able to become an excellent Staff. Please consider the enclosed resume to know more about my professionalism, background and skills. I look forward to having an opportunity of discussing my application with you further and how I can significantly contribute to the ongoing of your reputable company. Yours sincerely, Thu Tran