Nguyễn Trí Dũng

Nguyễn Trí Dũng

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Giới thiệu bản thân

Results-driven Room Division Manager (RDM) with a proven track record in hotel management. Expertise in front office management, housekeeping, reservations, and guest services. Seeking a challenging opportunity to contribute to the success of a reputable hotel.

Thông tin cá nhân

Họ và tên
Nguyễn Trí Dũng
Giới tính
Nam
Ngày sinh
28/07/1993, 31 tuổi
Địa chỉ
51 Phùng Hưng, phường Hàng Mã, quận Hoàn Kiếm, Hà Nội
Cập nhật
08/04/2024

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Hà Nội
Ngoại ngữ
Tiếng Anh (Giỏi)

Kỹ năng

Leadership Skill
Collaboration/Teamwork Skill
Time Management
Strong Work Ethic
Customer Service
Decision Making
Training and Development

Mong muốn về công việc

Giải thưởng

Trình độ học vấn chuyên môn

Graduate Academy of Social Sciences

Business Administration - Thạc sĩ

National Economic University

Human Resources Management And Economics - Đại học

Chu Van An High School

Mathematics - Trung học

Kinh nghiệm làm việc

Room Division Manager cum Assistant Director of Sales tại The Chi Boutique Hotel

Hà Nội

- Participate in the development of short-term and long-term financial and operational plans; - Manage the financial performance of the department by creating budgets, monitoring expenses, and generating reports; - Responsible for actively recruiting, hiring and training for all Front office and Housekeeping positions; - Assist General Manager with the execution of marketing, sales, and operational activities; - Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures; - Review reports and financial statements to determine Rooms division performance against budget; - Review Rooms division occupancy & rate, wages and controllable expenses; Review the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results; - Ensure property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) - Understand the government regulations affecting hotel’s operations, ensure hotel is operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state or municipal authority.

Front Office Manager tại The Chi Boutique Hotel

Hà Nội, Việt Nam

- Manage and coordinate the reception department and divide the work properly. - Recruitment, training and fostering knowledge for employees. - Periodically check and evaluate staff. - Solve problems related to customer needs. - Prepare and support staff to welcome VIP guests ... - Assign and check guest’s rooms to ensure the standard to meet customer needs. - Support reservation work and control OTA rate plan. - Advise the leadership in annual campaigns.

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