Waiter tại Glow Skybar and Play Nightclub ( Hype )

10/2014 → 10/2016 (2 năm )

HCM

Operation Supervisor tại Blue Velvet and The Ballroom Cuisine and Bar

10/2016 → 1/2017 (3 tháng)

HCM

Front Office Officer tại SILA Urban Living

1/2017 → 11/2018 (1 năm 10 tháng)

HCM

Guest Service Offcier tại Citadines Regency Saigon

12/2018 → Hiện tại

HCM

- Prepare check – in and check – out files in advance ( also fix all information has been modified from Sales or Reservation team. ) - Check and response to email, phone call and in – person inquiries, including hotel information, reservation, guest’s complaints as well as internal issues. - Do night audit SOP, prepare all Incidental bills, breakfast list. - Follow up any works which remained from last shift and record un-finish works hand over for next shift. - Assist and liaise with other departments in serving guest and long stay guest the best (Housekeeping, Reservation, Sales, Engineering, Restaurant and Security). - Follow up any new SOP or regulations from higher level strictly. - Take responsibility in the absence of Supervisor or Team Leader and perform other tasks as required.