Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Tran Hoang Tuan Khai
280 Lượt xem hồ sơ
Nam, 11/01/1996, 28 tuổi
302 Chu Văn An Phường 26 Quận Bình Thạnh
Cập nhật: 20/04/2021
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 2 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Giám sát
12 - 20 triệu
Tiếng Anh (Giỏi)
4 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
NANYANG INSTITUTE OF MANAGEMENT, SINGAPORE
Tourism and Hospitality Management - Thạc sĩ
2020 → 2021
Đại học quốc tế
Biochemistry - Đại học
2014 → 2018
CAMPUS ACTIVITIES • Member and co-founder of IU soft skill club | 2014 • Collaborator and commissary of Union of Students | 2014, 2015, 2016 • Participated and Leader in Spring and Summer Voluntary Campaign | 2015, 2016, 2017 VOLUNTEER • Event leader of Outdoor Activities Events (Color me run, Prisma, Revolution Music Festival) | 2015, 2016, 2017, 2018 • Charity and domination for the Poor every year.
Kĩ năng
| Microsoft Office | |
| Customer Service | |
| Guest Relations | |
| Leadership | |
| Restaurant Operations | |
| Problem Solving | |
| Teamwork |
Kinh nghiệm làm việc
F&B CAPTAIN tại SHENG SOCIAL, SHANG RI LA GROUP
12/2020 → 2/2021 (2 tháng)
SINGAPORE
• Ability to memorize orders, takeout food, buss tables and cash out guests accurately within a short period of time. • Ran food to tables in a timely manner, ensuring guests receive their food with the specific modification 100% of the time. • Served finedining with full service up to 100 covers all day during holiday time.
MANAGEMENT TRAINEE tại HOT TOMATO
6/2020 → 12/2020 (5 tháng)
Singapore
• Completed duties for opening and closing shift, fullfilling inventory, welcoming, and settling payment for guests. • Ensuring the proper documentation and report was completed timely and free of error. • Handheld request and complaints of customer with maintaining high level of professionalism and providing exceptional guest service at all time.
FRONT DESK RECEPTIONIST tại Avanti Hotel
4/2019 → 11/2019 (7 tháng)
Hồ Chí Minh
• Proficiently handling reservations, phone calls, checked guests in and out, managed room inventory, and assigned rooms with providing quality and courtesy service for the guests. • Experienced in handling guest complaints and resolving problems in a friendly manner due to alone nightshift after two months of training. • Maximized nights occupancy throughout upselling, promotion offered and increased number of walk-in by 20%.
CUSTOMER SERVICE SPECIALIST tại WECARE INTERNATIONAL PRESCHOOL
1/2019 → 4/2019 (3 tháng)
Hồ Chí Minh
• Answered product, service questions, and offered information on related products and services. Increased new customers by 10%. • Maintained a customer account information database (incl. canceling and updating customer accounts.)
Nhân viên tại XINCHAO PRIVATE VIETNAM TOURS
3/2017 → 1/2019 (1 năm 10 tháng)
Hồ Chí Minh
• Provided general information, tour destinations, visiting sites as well as Designed private tour options for customers. • Managed all outbound bookings through online channel and Email to ensure satisfactory customer service. • Coordinated the logistics and transportation within best supported foreigners.
Mong muốn về công việc
Giải thưởng
IELTS Degree
7/2020
• IELTS Degree of 6.0.
Thông tin tham khảo
ANNIE CHEW - Director of Human Resource
HOT TOMATO D’COFFEESHOP
acctsht@gmail.com
GENIEVE WONG - Former Customer Relation Manager
NANYANG INSTITUTE OF MANAGEMENT
genieve.wong@nanyang.edu.sg - (+65) 6671 0126
PHAN VAN BAO - General Manager
AVANTI HOTEL
vanbao.phan@gmail.com
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