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Việc làm thêm
Võ Thị Thanh Trúc
839 Lượt xem hồ sơ
Nữ, 12/01/1985, 39 tuổi
2A/1 Binh Loi, Ward 13, Binh Thanh, HCMC
Cập nhật: 02/10/2024
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 1 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
Thỏa thuận
HCMC
Tiếng Anh (Khá)
5 sao
Kinh doanh & tiếp thị
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Kĩ năng
| Tin học văn phòng | |
| Sáng tạo | |
| Thiết Kế - Mỹ Thuật | |
| Quản lý | |
| Kỹ năng nghiệp vụ. |
Kinh nghiệm làm việc
Director Of Sales & Marketing tại Icon Saigon - Lifestyle Design & Park View Saigon Hotel
6/2019 → Hiện tại
Hồ Chí Minh
Establishment and implement business activities according to the company's orientation. Giving feedbacks to management Board about service and products and find out best solutions. Provides leadership and training sales member about Customer service skill, telephone skill, PMS… Oversees and manages the daily operation of Sales and Marketing Department. Review prices, product of competitor, survey of market demand. Review the daily and weekly reports to guide the sales team in time to achieve the weekly and monthly target. Take care of the contents and images of online travel agency pages, hotel website and fan pages. Quote the negotiate prices and confirm the reservation. Performing other tasks defined by General Manager.
Director Of Sales & Marketing tại Paradise Saigon Hotel
12/2017 → 6/2019 (1 năm 6 tháng)
Ho Chí Minh
Be responsibility for maximize room revenue. Develop and lead sales team to achieve the sales target (TA, OTAS, Corporate Segment.) Preparation of the market analysis, sales goals, marketing plan, special program… Research and collect market information and market trends for development of business strategies. Research price, products and service of competitors at same location to achieve guest’s satisfaction. Builds and strengthens relationship with existing and new customer. Boost sales activities with competition survey on segments, season and other relevant information. Report client’s and guest’s feedback to Management Board for rectification. Monitor the customer contact processing of each sales member, synthesize sales reports Recruiting and training sales team to become commercial representatives of the company. Plan for budget estimates. Follow the company's budget plan. Preparing weekly and monthly report as GM’s assignment.
Senior Sales Manager tại Hồ Tràm Beach Resort & Spa
3/2016 → 11/2017 (1 năm 8 tháng)
Vũng Tàu
Seek for new account of all segments. Develops and maintains relationships with travel agent & corporate company in order to produce group and/or convention business. Support in loading resort’s information, rates, promotion on booking online system (Agoda, Booking.com, Expedia, Traveloka, Ctrip ,) & maintains relationships with market manager. Trace all group and event files relating to tour and travel in collaboration with management team. Implement the quarterly, yearly and sales action plan. Conducting regular market research analysis and competition checks Design innovation products to meet customer needs of different market segment. Responsible for product weekly, monthly and three month product forecast. Assist DOSM in preparation of the market analysis, sales goals, marketing plan, special program… Corporate closely with other department for smoothly operation. Performing other tasks defined by DOSM.
Sales & Marketing Manager tại Hotel Catina Saigon
3/2014 → 2/2016 (1 năm 11 tháng)
Hồ Chí Minh
Develop and lead the sales team to achieve the Sales target. Establish and implement sales objectives. Provide strong leadership and motivation to team member. Monitor and supervise the sales production and activities. Involve in sales process including negotiating, decision advising. Maintain good long- term relationship with customers and suppliers. Evaluate market demand and try to meet customer needs and expectations. Provide customer services after selling the product or service. Controlling allotment. Controlling online booking network: Agoda, Booking.com. Expedia, Traveloka, Ctrip, Rakuten, GTA Handling with booking emails from Customer. Control booking uploading on system Make sure all special requests are updated on system and follow – up. Dealing with guests complains. Recruitment and training employees. Preparing weekly and monthly report such as Revenue Report, Occupancy Statistic, Future Occupancy, Reservation Forecast…
Guest Service Agent tại Anatara Mui Ne Resort & Spa
4/2008 → 8/2010 (2 năm 4 tháng)
Bình Thuận
Monitoring and controlling of time and staff’s uniform. Support staff in all duties under responsibility of department. Answer all customer requires. Handling all customer complaints thoroughly and quickly. Financial controlling and reporting at the end of each shift. Evaluating staff’s capacity. Perform other task to ensure the service provided to customers are the the best. Perform check-in and check-out registration procedures. Room reservation, long terms - short terms room assignment Take care & survey customer satisfaction during their staying make their comfort hotel like home In charge of tour agent (pick-up/ drop-off services) Provide information and instruction about traveling for tourists, inbound tour Arrange time, transportation & tour schedules
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