RETAIL ASSOCIATE tại L' Concept / L'USINE

6/2020 → / (4 năm 5 tháng)

Thảo Điền

- Assist in maintaining the back stock room and setting up merchandise displays on the sales floor - Develop solutions for customers by listening to their needs and recommending the appropriate products - Greet customers as they enter the store and help them to find the proper team member to assist them - Utilize the company's POS system to cash customers out or administer returns - Collaborate with other team members to keep the sales floor area clean and organized at all times

Hostess tại Chill Sky Bar

11/2019 → 6/2020 (7 tháng)

76 Lê Lai quận 1 Hồ Chí Minh

- Have good knowledge of the design of the restaurant or club as well as the menu - Direct clients to any room or section of the building they may need to assess, like the restroom, etc. - Help clients in choosing their food or drink from the list on the menu - Know about the position number of all the seats located at the bar - Be fully aware of how to provide water for clients and also where to gather such guests when their tables are ready - Provide needed answers to clients seeking clarifications on items on the menu

Hostess tại The Deck Saigon

5/2018 → 11/2018 (6 tháng)

38 Nguyễn Ư Dĩ quận 2 Thảo Điền Hồ Chí Minh

- Greeting guests as they enter, and putting them on a waiting list as necessary. - Providing guests with menus and answering any initial questions. - Seating guests at tables or in waiting areas. - Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. - Engaging with guests to ensure they're happy with food and service. - Responding to complaints and helping to resolve them. - Answering phone calls, taking reservations and answering questions. - A knowledge of the menu. - Helping out with other positions in the restaurant as needed. - Providing great customer service.

Receptionist tại DRAGON PALACE HOTEL

2/2017 → 2/2018 (1 năm )

221 Phạm Ngũ Lão quận 1 Hồ Chí Minh

My job as a receptionist include: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail

TOEIC CERTIFICATION SCORED 800

8/2018

An English Certificate