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Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
---|---|---|
Liên hệ thành công | 0 | Chưa có |
Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Giám sát
8 - 12 triệu
HCMC
Tiếng Anh (Khá)
100 - 499
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Saigontourist Hospitality College
Room division - Trung cấp
2010 → 2012
The University Finance - Marketing
Hotel management - Đại học
2012 → 2016
Kĩ năng
Hospitality and Reservation | |
Customer-focus servicre and problem solving | |
English | |
Clerical skill, back office operations and typing | |
Office equipment, recordkeeping |
Kinh nghiệm làm việc
Spa receptionist tại Silverland Jolie Hotel and Spa
11/2013 → 3/2015 (1 năm 3 tháng)
4D Thi Sách St. D1
- Welcome customers. - Recommending services to the customer. - Handling complaints, solving problems and taking feedback. - Collecting payment. - Making reports income statement in the end of working day.
Receptionist cum Customer service tại Property Management Company ( as a subsidiary of group VNPT)
5/2015 → 5/2016 (1 năm )
42 Phạm Ngọc Thạch St. D3
- Welcome and follow procedures for the visitor. - To make sure lobby is always clean and electric equipments are in good condition. - To receive and answer the calls to solve resident's request. - Coordinating with the other departments. - To do cashier tasks to collect monthly expenses and clerical work. - To work with managers to build all the process projects in Ho Chi Minh Branch.
Receptionist tại Le Duy Grand Hotel
6/2016 → 6/2018 (2 năm )
82 - 84 Cách Mạng Tháng 8 St. D3
- Welcome and greeting guests with grest courtesy. - To manage and ensure smooth check in and check out of customers. - To prepare bills and process check out, take payment. - Being responsible for answering calls in order, recording guest's requests. - To handle customer demands and solve up their problems. - To communicate with the other departments to ensure that great quality service is provided to customers.
Receptionist Supervisor tại Alagon hotels and spa group
7/2018 → 4/2020 (1 năm 9 tháng)
52B Phạm Hồng Thái St. D1
- To organize, direct and monitor daily activities of front desk agents. - To supervise the professional of clients and visitors to the highest standards. - To manage room reservation, ensuring the bookings are processed all enquiries accurately. - Training of receptionist and meeting room co-ordinators. - Assisting the front desk agents with resolution of guest problems/complains as needed. - Collecting guest's payment using etheir credit/debit cards, cash or checking account information for rooms at the end of each stay. - Typing reports, filling documents, answering and forwarding phone calls. Handling incoming and outgoing mails. - Perform other duties as assigned by manager.
Senior sales executive tại Connect to Asia
7/2020 → / (4 năm 4 tháng)
4 Nguyễn Đình Chiểu St. D1
- Organising sales visits and establishing new business. - Cultivating solid relationships with major customer to ensure a continuous flow of sales revenue. - Identifying promising prospects cold-calling, networking and customer referrals. - Aming to achieve monthly or annual targets. - Ensuring that all sales administration and customer service activities run smoothly. - Conducting in-depth research on competitor's products, pricing and make success to gain insight into customer preferences and interests. - Lead and coordinate contract negotiations for a successful close - Prepare reports by analyzing and summarizing information.