certy resume

Hoteljob.vn

Nguyễn Duy Anh

Nguyễn Duy Anh

Ecommerce Manager

My name is Nguyễn Duy Anh, my main field of work is hospitality and sales. I possess the ability to work independently as well as working as a team and can perform under pressure. I want to succeed in a challenging environment that will provide me with advancement opportunities. I prefer to work in a friendly and well-organized environment. My goal is to perfect all the essential task and improving myself through hard work. I'm willing to learn and try out new things.

Thông tin cá nhân

Họ và tên

Nguyễn Duy Anh

Giới tính

Nam

Ngày sinh

15/07/1996

Địa chỉ

TP.Thủ Đức

Cập nhật

13/03/2024

Trang cá nhân

Thông tin cơ bản

Kinh nghiệm làm việc

Từ 3 đến 5 năm

Vị trí

Giám sát

Mức lương mong muốn

12 - 20 triệu

Nơi mong muốn làm việc

Tiếng Anh (Khá)

Ngoại ngữ

Tiếng Anh (Khá)

Công việc mong muốn

Mong muốn về công việc

-Friendly, professional working environment. -High chance of advancement and promotion.

Kỹ năng

  • 80% Kỹ năng
    CMS 80%
  • 60% Kỹ năng
    Microsoft Word,Excel,Office 60%
  • 80% Kỹ năng
    Teamwork 80%
  • 60% Kỹ năng
    Lắng nghe và xử lý tình huống 60%

Học vấn - Chuyên môn

British Council

IELTS - Khác - 2019 - 2019

IELTS 6.5

THPT Dân Lập Hồng Hà

THPT - Trung học - 2010 - 2014

Tốt nghiệp THPT

Đại Học Công Nghệ Hutech

Ngôn ngữ Anh - Đại học - 2014 - 2017

Kinh nghiệm làm việc

Ecommerce Supervisor tại Công ty TNHH Aharooms Internet

Hồ Chí Mình - 4/2023 - 10/2023

-Register for sale (open an account) on OTAs: Upload property descriptions, information on all of the property's services, photos of the property,... -Set up rate structure, specific promotions and campaigns for each OTA appropriately to be able to compete with competitors in the same area. -Check for reviews and respond to customer inquiries. -Check ranking, pricing and important indicators of OTA regularly to offer timely solutions when there are problems. -Contact with hotel partners to sell other services of the property online. -Regularly check for information and prices displayed on the live site, if something is incorrect, notify the support team of each OTA channel if there is a problem that can't be fixed. -Supervise and training new employees, report directly to CEO. -Establish weekly team meetings, raising questions and handle other's problems. -Make Monthly reports and Revenue reports for the hotel partners.

Ecommerce Executive tại Công ty TNHH Aharooms Internet

Hồ Chí Minh - 9/2022 - 4/2023

-Register for sale (open an account) on OTAs: Upload property descriptions, information on all of the property's services, photos of the property,... -Set up rate structure, specific promotions and campaigns for each OTA appropriately to be able to compete with competitors in the same area. -Check for reviews and respond to customer inquiries. -Check ranking, pricing and important indicators of OTA regularly to offer timely solutions when there are problems. -Regularly check for information and prices displayed on the live site, if something is incorrect, notify the support team of each OTA channel if there is a problem that can't be fixed.

Ecommerce Manager tại Công ty TNHH Aharooms Internet

Hồ Chí Minh - 11/2023 - 3/2024

-Set up rate structure, specific promotions and campaigns for each OTA appropriately to be able to compete with competitors in the same area. -Check for reviews and respond to customer inquiries. -Check ranking, pricing and important indicators of OTA regularly to offer timely solutions when there are problems. -Contact with hotel partners to sell other services of the property online. -Regularly check for information and prices displayed on the live site, if something is incorrect, notify the support team of each OTA channel if there is a problem that can't be fixed. -Supervise and training new employees, report directly to CEO. -Search for suitable candidates on recruitment sites. -Interview potential candidates, making a good hiring decision. -Establish weekly team meetings, raising questions and handle other's problems. -Introduce new procedure and update existing procedure in accordance with the business situation. -Go on bussiness trip to establish connections with hotel's owner, advertise our products and looking for potential partners. -Make Monthly reports and Revenue reports for the hotel partners.

Waiter tại Nhà Hàng San Fu Lou Cantonese Kitchen

Hồ Chí Minh - 10/2016 - 6/2017

-Prepare and deliver dishes to the customer -Taking order from guest -Cleaning and washing -Communicate with customer and solving their problems

Front Office Agent tại CÔNG TY CỔ PHẦN QUÊ HƯƠNG LIBERTY

Hồ Chí Minh - 6/2019 - 6/2022

-Work with Smile PMS. -Check in-check out for guests. -Create reservations, assist the customers with their online bookings. -Work in night shifts, ensuring security and handling late night requests. -Work with the sales department, arranging rooms for guest. -Making payment for the customers, make sure the guests are satisfied with our services. -Handling online transactions, create invoices and send it to the customers under their requests.

Thông tin tham khảo

Nguyễn Kiều Linh

CEO - Công ty TNHH Aharooms Internet

linh@aharooms.com

Hình ảnh

Thank You!