Hoteljob MV: "Tôi Là Nhân Viên Khách Sạn": Xem Ngay

Hoteljob.vn ra mắt phiên bản App Mobile cho 2 hệ điều hành IOS (Tại đây) và Android (Tại đây)

Nguyễn Ngọc Uyển Nhi

Nguyễn Ngọc Uyển Nhi

Hồ sơ 5 sao 508 Lượt xem hồ sơ

Nữ, 07/03/1997, 27 tuổi

03 05 Pham Van Dong St, Vinh Phuoc Ward, Nha Trang City

Cập nhật: 11/12/2021

  • Chia sẻ:

Thông tin liên hệ

Hồ sơ ứng viên có số điện thoại, email và bao gồm 3 cv đính kèm.

Thống kê kết quả liên hệ của các nhà tuyển dụng Số lượt Thời gian liên hệ gần nhất
Liên hệ thành công 0 Chưa có
Liên hệ không thành công 0 Chưa có
Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Khánh Hòa
Ngoại ngữ
Tiếng Anh (Giỏi)
Quy mô công ty lớn nhất từng làm
4 sao
Công việc mong muốn
Kinh doanh & tiếp thị, Tiền sảnh

Giới thiệu bản thân

A few words about myself, I graduated with a Bachelor Degree of Applied Hospitality and Tourism Management in 2019 in New Zealand. I am proud to say that I have built a strong knowledge up to 5 years experience working in different departments in hospitality, including 1 year with managing experience as a Duty Manager for a global hotel chain, Millennium Hotels and Resorts. All these experiences have brought me a strong mind set and utmost customer service skills. Above all, I highly value team engagement, which I believe that can be a key factor to drive and thrive a successful team. I am an outgoing person who always stay positive and calm in most situations. People know me for my friendliness. My hobby is reading books and going shopping, although I usually end up just window shopping. Travelling is also one of my interest because it helps me to open my mind. I have a thirst to learn new things and always willing to learn more and more everyday waking up. I trust that I can be a key player for your company. If you also trust me, please give me a chance and you won't be disappointed.

Trình độ học vấn chuyên môn

Pacific International Hotel Management School

Applied Hospitality and Tourism Management - Đại học

2018 → 2019

This was a 1 year full-time study of Bachelor Degree in Applied Hospitality and Tourism Management. During this final year, I worked part-time for a local hotel, a franchise hotel of Accor Group. named Novotel, for 6 months.

Pacific International Hotel Management School

Hospitality - Cao đẳng

2016 → 2018

My education combined of both academic section on campus and job placement. Every year, I had a chance to go and work in real industry for 6 months. Therefore, after graduation, I already earned myself experience in F&B, Housekeeping, and Front Office.

Kĩ năng

Quản lý
Quản lí thời gian
Lắng nghe và xử lý tình huống
Giải quyết phàn nàn
Kỹ năng bán hàng, phục vụ khách hàng
Training and Development
Tổ chức công việc

Kinh nghiệm làm việc

Duty Manager tại Copthorne Hotel Auckland City

8/2019 → 11/2020 (1 năm 3 tháng)

Auckland city, New Zealand

• Duty Manager Overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. Meeting up with upper manager for any change, issue, and improvement. Ensuring guests’ satisfaction. I was surprised when I received this job offer from my previous General Manager after I graduated. However, at that moment, I understood that all of my effort got paid off and my ability was finally recognized by a General Manager. I worked for this hotel for more than one year. During this time, I learnt a lot from this management job and developed my skills in managing a small team. However, I had to go back to my country urgently due to my family emergency in December 2020.

Guest service agent tại Novotel New Plymouth

2/2019 → 8/2019 (6 tháng)

New Plymouth, Taranaki, New Zealand

• Guest Service Agent Providing attentive, courteous and efficient service to all guests prior to arrivals and throughout their stay, while maximizing room revenue and occupancy. This is my part-time job during the last 6 months studying at school. I got a chance to work for a franchise hotel of Accor Group. I totally love it when I had a chance to know and learn about the well-organized system of Accor's loyalty program. I felt sorry that I had to leave this place when I finally moved to Auckland after graduation for a job offer as a Duty Manager i this busy city.

Reservationist / Receptionist tại Copthorne Hotel Auckland City

10/2017 → 7/2018 (9 tháng)

Auckland City, New Zealand

• Reservationist Assisting with taking and managing bookings from the FITs and groups to maximize revenue goals of the hotel. • Receptionist Assisting check-in and check-out process through dealing with guests, handling payments and other hotel activities. This was also a part of my studying. I loved my job here as everyone supported each other. I also got a chance to learn more thoroughly about the importance of transparent communication within a team. However, after 9 months, I had to say goodbye to my favorite job and come back to my study.

Food and Beverage attendant/ Room Attendant tại Heartland Hotel Fox Glacier

10/2016 → 3/2017 (4 tháng)

Fox Glacier, New Zealand

I was working here as part of my industrial placement for 5 months as a requirement of my school program. I was assisting the restaurant manager to run the shift smoothly, especially breakfast shift. Also, I helped in Housekeeping as a room attendant. After 5 months, I had to come back to school to continue my study.

Teaching Assistant tại Thanh Tuu Tri English Centre

5/2015 → 2/2016 (9 tháng)

HCMC

Assisting English teachers during classes and helped students to catch up with the lessons.

Mong muốn về công việc

I love to grow myself in an environment full of energy and creativity, where everyone trust and support each other when needed because I believe that an engaged team is the strongest and most valuable asset for a company to become successful.

Giải thưởng

Thông tin tham khảo

Chia sẻ:

Mã QR giới thiệu

Đánh giá profile

message.svg