Edmonds Community College

Drexel University

Marketing & Communications Manager tại Sheraton Phu Quoc Long Beach Resort

Manage marketing budget, plan & strategy, ensuring consistency and alignment with brand standards/goals • Track, analyze, and report on the ROI/performance of marketing initiatives, including online, offline, and loyalty programs • Develop marketing materials for all guest touchpoints & sales channels • Liaise with corporate, sister properties, local & international media, and tourism stakeholders to execute marketing campaigns.

Marketing & Communications Manager tại Ana Mandara Villas Dalat Resort & Spa

OVERALL • Develop annual marketing plan & budget for the hotel and its outlets in collaboration with various teams. • Lead the marketing team, develop brand strategy and positioning for the resort. • Ensure consistency of brand identity across online and offline materials; oversee resort’s photography and videography. DIGITAL • Oversee the digital strategy for a Hotel/Resort, creating innovative campaigns on online & offline and managing agency partners to ensure messaging and creative alignment across all platforms. • Proactively engage with KOLs and influencers, analyze campaigns and partnerships, advocate for the company on social media while aligning with brand aesthetic. PUBLIC RELATIONS • Develop PR plan and press releases for property events and promotions. • Build relationships with local media, artists, brands, and TASCO corporate group for resort-sponsored events and activities.

Senior Marketing Executive tại La Veranda Resort Phu Quoc

Senior Marketing Executive | Jan - Dec 2021 Assistant Marketing Manager | Dec 2021 - Apr 2022 • Coordination of all marketing and communications activities to leverage reach/results together with Director of Marketing • Work with Designer and manages the creation and production of all hotel and sales team collateral, branding, and logo items ensuring all branding and company guidelines are followed • Implement Marketing Planning (Budget, Digital Marketing, PR) for La Veranda Resort and its outlets: TINH Wellness Sanctuary, The Peppertree Restaurant • Plan & execute the production of marketing collaterals, annual special events, all marketing activities • Manage digital content, including social media postings, website, email marketing • Manage & follow up on PR bookings & creation; award campaigns • Carry out partnership & sponsorship campaigns with KOLs, Banks & Chambers of Commerce, and other partners • Curate ideas for new product/service development and marketing photo/video shoots • Supervise the production & distribution process of print and other marketing-related materials needed in hospitality, including brochures, menus, resort collaterals

Content Creator tại IDEAL Hotel & Restaurant

• Recorded kitchen preparation of Cretan recipes for the publication of “The Labyrinth of Cretan Cuisine” (LOCC) • Created original design for book cover and interiors • Captured, processed and submitted visually appealing images of food products • Conducted extensive research in Cretan cuisine and curated cookbook content • Presented two projects at the Cretans World Council Conference: To Manna x The Year of Erotokritos & The LOCC Project

Building Manager tại Drexel University

Building Manager | September 2019 - March 2020 Student Concierge | October 2017 - March 2019 • Provided knowledge of Drexel University and surrounding Philadelphia area • Monitored student life events, including set-ups, staffing and procedures • Supervised Student Concierges; conducted student staff training and development • Regulated and monitored assigned building; identified and resolved immediate operations issues

Shift Manager (Person-In-Charge) tại Panda Restaurant Group

• Oversaw daily operations and monitored team performance to ensure duties are performed effi ciently • Ensured compliance with company policies, health, and safety standards • Handled customer issues and employee disputes

Design & Marketing Specialist tại BRAV Company Limited

• Responsible for the delivery of portfolios of projects for BRAVFOOD in accordance with business targets and processes • Write procedures, recipes and outlines for test products; coordinate with marketing team to test new products • Direct, coordinate and execute all Research &Development activities to support the entrance of BRAVFOOD into Modern Retail Channel • Support in other digital marketing tasks including content writing and managing company website and Facebook