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Việc làm thêm
Jose Ramon Pastor
279 Lượt xem hồ sơ
Nam, 12/12/1985, 39 tuổi
Kamiochiai 2-3-6, Shinjuku ward, Tokyo, Japan
Cập nhật: 18/06/2022
Thông tin liên hệ
Hồ sơ ứng viên có số điện thoại, email và bao gồm 2 cv đính kèm.
| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Tây Ban Nha (Giỏi), Tiếng Anh (Giỏi), Tiếng Nhật (Giỏi)
10 - 24
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Japanese Proficiency Test
N2 level - Khác
2014 → 2014
TOEIC
TOEIC English Language Proficiency test - Khác
2014 → 2014
860/900 points at TOEIC English Language Proficiency test
Griffith University
Business in Asia course - Khác
2014 → 2014
2 months online course at Griffith University Australia
Tokyo Business language school
Business and Communication course - Trung cấp
2012 → 2015
ISI Tokyo language school
2 Year in japanese language course - Khác
2010 → 2012
2years of intensive japanese language course program.
Kĩ năng
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Tổ chức công việc | |
| Quản lý | |
| management | |
| Microsoft Word, Excel and other related software |
Kinh nghiệm làm việc
Team leader/translator/localizer tại DIGITAL Hearts CO.,LTD
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Tokyo, Japan
Search for linguistic and technical issues from major and indie game developers. Game text proofreading in Spanish and English and game testing in those languages. Document translations from Spanish/English to Japanese and vice versa. Researching video game strategies and information using Japanese references and LQA services. Localize and culturalize games and documents to native language (Spanish) and english. Manage all aspects of day-to-day operations, preparing documentation and customer service management. Collaborate directly and indirectly with Customer Support team, and directly with the client.
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8/2016 → 11/2020 (4 năm 3 tháng)
Tokyo -Japan
In charge of preparing and quoting personalized tours in Japan, Vietnam, and Philippines for customers. Managing database, incident, and hotel reservations. Developing and implementing operational, sales, and marketing strategies to drive business growth. I was in charge of managing all aspects of day-to-day operations, including sales, marketing, human resources, administration, and customer service management. Hire, train, and supervise highly effective sales team to achieve business objectives. Responsible of designing and execute attractive online marketing programs to optimize company online presence and product awareness. Oversee development and management of new products and promotions. • Consistently appraised and commended by customers since 2012 for delivering outstanding service. • Promoted Japan tourism industry by working collaborative with Japan Travel Association Main tasks: - Online Marketing. - Develop the optimal actions to position the company and the products on the internet. - B2B. Business development between companies. - Management and development of products and promotions. - Data management and sales strategy. - Incident management. - Preparation and quotation of personalized tours for customers. - Hotel reservations management.
Sales staff tại Lacoste Japan
4/2015 → 8/2016 (1 năm 4 tháng)
Tokyo - Japan
Drove sales through engagement of customers, suggestive selling, and meeting individual customer needs. Identified and resolved customers’ complaints and issues. Since I had experience in management and being a foreigner, I was also able to analize current market trends, competitor moves, and competitor moves to recommend product, service, and policy improvements. Fostered long-lasting relationships with customers to ensure repeat business. Main Tasks - Sales staff in store. - Serving customers by selling products and meeting customer needs. - Resolving customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. - Recommending changes in products, service, and policy by evaluating results and competitive developments. - Contributing to team effort by accomplishing related results as needed.
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6/2006 → 9/2010 (4 năm 3 tháng)
Madrid - Spain
Planned and directed all aspects of store operations by leading a team of 20 people. Creating business strategies to attract new customers, expanding store traffic, and enhancing profitability. Planned and created orders for suppliers. Retained excellent store condition and visual standards to build rapport against customers. Prepared various promotional materials and in-store displays. Maintained adequate stock levels and control level of wastage and i was responsible of creating reports and presentations for upper management. Provided staff and store with feedback, coaching, and performance evaluations. I was the youngest manager in the whole company leading a group of 10-15 people in one store and later being upgraded to area supervisor in charge of 3 stores. Main tasks: - Team management. - Planning and creating the orders for suppliers. - Management, checking and stock adjustments. - Reception and goods return; Implantation of promotional merchandising and offers; Planning,Fulfillment and Supervision of Store Inventory Control. - Notification, management and response of incidents; Creation of Reports of staff and customers service among others. - Supervising the 3 stores located in the area. Supervising the work of the manager of those stores and checking and fulfill the sales and incidents.
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6/2004 → 9/2004 (3 tháng)
Madrid, Spain
I started my work history as a hotel receptionist in a small business hotel in my town to cost my studies during my summer holidays. Main tasks: Welcomed guests to front desk and engaged in friendly conversations. Managed check-in and check-out procedures, including reservations and financial transactions. Generated gusts bills and collected payments. Maintained paper and digital filing systems. Handled customer complaints and issues in a professional manner.
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