Housekeeping Supervisor tại Nam Nghi Resort

5/2019 → Hiện tại

Phú Quốc - Kiên Giang

-Assists the Housekeeping Manager in the smooth and efficient running of the Housekeeping department. -Use Oracle OPERA PMS -Take note some needed information on Log book. -Prepare daily worksheets for Room Attendants. -Prepare amenities for “Turndown” service. -Make sure Room Attendants provide good service with high standards to customers. -Handle all guest comment and complaint, following it, make sure problems are resolved satisfactorily. -Prepare monthly work schedules, and flexible depending on the occupancy. -Issue and keeps record of master keys. -Prepare and issues Room Status Report. -Assign duties and responsibilities to Room Attendants. -Inspect guest rooms. -Report and follow-up on repair and maintenance. -Report lost and damaged items. -Prepare appropriate welcome and other amenities for V.I.P. rooms, special request rooms, and long stay guest rooms. -Make sure Room Attendant are good-looking according to hotel's grooming standards. -Trainining for all of Room Attendant each month. -Attendant follow all hotel, company and local rules.

Room Attendant tại Nam Nghi Resort

9/2018 → 5/2019 (7 tháng)

Phú Quốc - Kiên Giang

-Work according to the task sheet. -Feedback guest complaints to Supervisor. -Support other department -Check and verifies room status report. -Record and completes the daily report. -Check and report MiniBar to cordinator. -Report room defects. -Report lost and damaged items. -Clean and make-up guest rooms. -Emptie soiled linen. -Clean and tidies pantry. -Keep the corridor and surrounding area clean. -Keep the trolley, equiment clean and tidy. -Provide night turndown service.

Public Area Attendant tại Nam Nghi Resort

3/2018 → 9/2018 (6 tháng)

Phú Quốc - Kiên Giang

-Work according to the task sheet. -Feedback guest complaints to Supervisor. -Supporting other department -Keep the area always clean -Sweep mops and polishes floors. -Vacuum, spot clean and shampoos carpets. -Make sure carpets are stained free. -Vacuum wall covering and chairs. -Clean furniture, fixtures, glasses and mirrors. -High dusts ceiling, lights and air-condition ducts. -Polishe brass surface and stainless-steel items. -Report lost and damaged items. -Report repair and maintenance work. -Follow-up duties from the previous shift. -Collect supplies from general store.

Lê Đình Mạnh - Trưởng bộ phận Buồng phòng

Nam Nghi Resort Phú Quốc

ledinhmanh200980@gmail.com - 0985176075