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Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
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Liên hệ thành công | 0 | Chưa có |
Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Giám sát
12 - 20 triệu
Tiếng Anh (Giỏi)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Ritsumeikan Asia Pacific University
Tourism and Hospitality - Đại học
2016 → 2020
_ I received a 50% scholarship for tuition deduction along with 500$ JASSO scholarship for each month. _ For more reference about my career, honors and awards, please check the CV attached to my page.
Kĩ năng
Teamwork | |
Communication skill | |
Problem Solving | |
Time Management | |
Handle Guest complaint |
Kinh nghiệm làm việc
Guest Service Agent tại The Reverie Saigon
3/2022 → Hiện tại
Ho Chi Minh
- Knowledgeable of Forbes + American Express Fine Hotel & Resort standards. - Good at upselling - Familiar with business & luxury hotel. - Acquiring online cerfiticates from Forbes training courses. - Check in & check out with Forbes luxury standards.
Receptionist Captain tại Liberty Central Saigon Citypoint
4/2021 → 3/2022 (10 tháng)
Ho Chi Minh
- Organizing training. - Supervising daily tasks and make sure to run the shift smoothly. - Being in charge of issuing VAT and Corp/ HRS commissions. - Reporting daily revenue and cut off shift - night duty. - Ensuring tasks of receptionist are follow up and making sure outstanding services are provided at all time. - Handling guest's complaint, issues, problems to maintain customer satisfaction. - Co - ordinating with Housekeeping to make sure there is VCI for hotel operation.
Receptionist tại Liberty Central Saigon Citypoint
10/2019 → 4/2021 (1 năm 6 tháng)
Hồ Chí Minh
- Receiving guest's feedback. - Serving more than 100+ customers per day. - Receiving more than 40+ calls daily with multi - tasking at the same time. - Delivering high quality service to guests. - Being promoted from trainee to probation after 1 month. - Checking in and checking out procedure.
Mong muốn về công việc
Giải thưởng
Awards and Honors
4/2016
_ Award of excellence in district 4, Ho Chi Minh, Vietnam _ Excellent performance as a member of Sound and Lightning Team of Vietnamese week 2017 _ Grand Prize of superb teamwork in intercultural communication with problem solving skills _ Grand Prize of presentation and superb teamwork in multicultural group at the Present Competition in "First-Year Student Workshop II" _ 1st place in Chinese Chess of District 4 Participant of Red Cross Organization
Scholarship
4/2016
_ 50% scholarship tuition deduction. _ Recipient of JASSO Scholarship for excellent academic achievements - 500$ each month