Học viện CNTT Bách Khoa

E-commerce Executive tại RedDoorz Vietnam

• Manage new listings to OTAs, and make sure the property goes live on time. • Manage promotions and campaigns on OTAs. • Be the main role in mapping and fixing mapping errors on Channel Manager by working with the Technical team. • Solve issues between RedDoorz and OTAs related to booking vouchers and others. • Communicate efficiently with partners and internal departments. • Prioritize daily tasks, monitor results, and track progress in internal systems. (*) Achievements: Always met the deadline during the working time at RedDoorz. Met the personal monthly KPI. The latest performance reviewed by Direct Manager reached 3/5.

Receptionist tại Lazada

• Manage the front office to ensure smooth operation and a tidy area. • Ensure the flow of the package and mail process work well. • Manage office facilities, stationeries, parking cards, office cards, and usage of taxi cards. • Do daily reports of delivery express and other tasks assigned by the Manager.

Online English Tester (Part-time) tại Antoree

• Full responsibility for the level test of the student via Zalo, Skype, and Zoom. • Measure the English level of the students based on their abilities. • Rank the student's English level correctly. • Report on the system. (*) Achievements: I was one of the top testers 2 months in a row after the first 2 weeks working at Antoree with a high result of work. I also kept a good performance as a tester during working at Antoree.

E-commerce Executive | OTA Set-up Leader tại AHAROOMS

• Be the main supporter of the Salesman and CMS pre-mapping for OTAs. • Full responsibility for the OTA accounts. • Build the Set-up Training document. (*) Achievements: From an employee who had zero knowledge of OTA setup and operations, I contributed new ideas as well as improvements to my work which were highly appreciated by Managers, and promoted to Leader.

Receptionist cum Administrator tại VIProperty JSC

• Warmly greeting the clients and referring them to the appropriate team. • Support foreign employees in applying for Working Permits, Temporary Resident Cards. • Handling mailing and courier, taxi cards, part-timers' timekeeping, meeting rooms, and stationery orders. • Celebrate employees’ birthdays, organize company trips, and quarter parties.

Receptionist cum Tour salesperson tại GA Hostel

• Manage reservations on OTA and walk-in. • Fully responsible for the check-in/check-out. • Solve clients' issues during and after their stay. • Provide and manage tours and tickets to clients.