I had five years experience working at 4-5 stars hotels at Ha Noi and Ho Chi Minh City at many different positions, so I have an overall understanding of the organization of the different parts of the hotel in order to serve more effective for the position I applied for. I am an avid learner, constantly developing myself, not afraid of difficulties and challenges in new fields. As you can see in my attached resume i worked from public attendant positon, houseman of housekeeping team, then i worked as a bell man, and then concierge agent. I had two times experience working during pre-opening period. My English skill is good, and i can use chinese too. Proficient use of hotel management software : protel, smile, opera. Have full knowledge about working process of different positions such as : Bellman, concierge, guest relation officer, guest relation agent, butler, service center agent. Ability to manage and train team, build and maintain work processes with professional and polite working attitude.

Bell Captain Concierge Supervisor Front Office Supervisor