Revenue Executive tại Hoiana Integrated Resorts - New World Hoiana Hotels

4/2022 → Hiện tại

Duy Xuyen, Quang Nam

 Inventory & Rate Management: ▪ Oversee inventory management for all three hotels, encompassing a total of 947 rooms and suites. ▪ Develop and implement effective rate codes, ensuring optimal revenue generation.  Data Management & Reporting: ▪ Utilize business intelligence tools (Revintel, IDEAS G3, Excel) to: o Analyze and visualize revenue data for actionable insights. o Develop accurate reporting systems and increase automation. ▪ Prepare daily, weekly, and monthly reports for senior management, effectively communicating revenue performance and trends.  Revenue Optimization: ▪ Implement strategies to maximize Revenue Generation Index (RGI) growth. ▪ Conduct competitive analysis using STR to identify opportunities for revenue growth and strategic pricing adjustments, ensuring the hotel remains competitive.  Forecasting & budgeting Leadership: ▪ Develop complex forecasts, ensuring accuracy within a 5% variance. ▪ Prepare budget proposals. Report to and collaborate closely with the Rosewood Corporate office.  Revenue Management Initiatives: ▪ Assist in strategic pricing for all guest segments and promotion development. ▪ Plan for and participate in revenue meetings. Assist with preparation for shareholder meetings. ▪ Oversee and manage the revenue management department during a 6-month vacancy of the Head of Revenue position including Conduct revenue meetings, develop strategic pricing.  Cross-Departmental Collaboration: ▪ Work closely with Resort Sales, Reservations, and Finance teams to implement revenue-generating strategies for upcoming months.

Tư vấn giáo dục tại Apollo English

2/2021 → 3/2022 (1 năm )

Đà Nẵng

Telesale, ensure targets are reached talktime, test registers, placement test takers ▪ Find and enroll new students. ▪ Acquire and understand customer needs and customize their needs with suitable courses and products. ▪ Product presentation. ▪ Upselling advance course, follow up, persuade and treat objections. ▪ Ensure KPI and Sale target with detail sale plan. ▪ Conduct placement test, demo class, consult and close sale.

Guest Service Officer & Reception tại Fusion Maia

4/2017 → 5/2018 (1 năm )

Da Nang

Reservation Agent tại Hilton Da Nang

11/2018 → 11/2019 (1 năm )

Da Nang

▪ Control, balance inventory between Opera and Central Reservation System. Rate codes management. ▪ Support manager to extract daily revenue reports for business insights. ▪ Acquire revenue management concepts, knowledges via Hilton University’s revenue courses

Reservation Executive tại ALTARA SUITES by RI-YAZ

7/2018 → 11/2018 (4 tháng)

Đà Nẵng

100 Hilton anniversary Quiz winner

6/2019

Giải thưởng kiến thức về tập đoàn kỉ niệm 100 năm

Hilton April 2020 Team member of the month

5/2020

Nhân viên xuất sắc nhất tháng của khách sạn Hilton Da Nang