Nguyễn Hoàng Tấn

Nguyễn Hoàng Tấn

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Giới thiệu bản thân

Seeking a job that offers a professional workplace where my excellent customer service abilities, E-commerce, sales, knowledge, hospitality, operations, and team leadership can be effectively utilized to achieve challenging goals and significantly benefit the firm.

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Thông tin & hồ sơ đính kèm

Thông tin cá nhân

Họ và tên
Nguyễn Hoàng Tấn
Giới tính
Nam
Ngày sinh
19/07/1994, 30 tuổi
Địa chỉ
Nha Trang - Khánh Hoà - Việt Nam
Cập nhật
06/09/2022

Thông tin cơ bản

Kinh nghiệm làm việc
Từ 5 đến 10 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
20 - 30 triệu
Nơi mong muốn làm việc
Hà Nội, HCMC, Khánh Hòa
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Trung (Khá)

Công việc mong muốn

Lĩnh vực

Kỹ năng

Strong interpersonal, team leadership, operations.
Excellent Customer service, Problem-solving abilities and communication.
E-commerce, Sales, Data Analystics
Organization abilities, multitasking capabilities, professionalism,
Computer proficiency MS Office.

Mong muốn về công việc

Giải thưởng

Trình độ học vấn chuyên môn

KHANH HOA UNIVERSITY

ENGLISH LANGUAGE TEACHER EDUCATION - Cao đẳng

Kinh nghiệm làm việc

Warehouse Operations Lead tại WORLDCRAFT LOGISTICS LLC

Nha Trang, Khanh Hoa Province, Vietnam

-Earning more than $200,000 in a year by selling, handling over 300 domestic and international shipping quotes. -Up-selling and managing value-added services, reworking for pre-pep FBA and other shipments for over 500 accounts, and achieving revenue levels of up to $300,000 per year entail managing and promoting e-commerce projects, accounts, and other platforms to ensure all listings are updated accurately and orders are delivered on time. -Sale of PNP E-commerce services, consultation for over 100 accounts to reach more than 5,000 orders per year, and $100,000 revenue of handling in year. -Leading, overviewing team members' tasks, emails, planning new tasks, skills, courses, and training for new hires. AWARDS: Employee of the Month (7/2022)

Villa Manager Cum Sales Executive tại Lahome Retreats

Nha Trang, Khanh Hoa Province, Vietnam

-Handled and up-sold direct bookings, E-Commerce, and OTA bookings; planned weekly, monthly, and yearly rates and packages goals; and achieved revenue of up to $200,000. -Assigned tasks to staff to run operations, trained new hires, schedule shifts, addressed staff complaints or performance issues as needed, and checked in with staff on a regular basis to determine satisfaction. AWARD: Employee and best Sale of the Year (2019)

Guest Service Executive tại Amiana Resort

Nha Trang, Khanh Hoa Province, Vietnam

-Greeted all guests, assisted them with check-in and check-out according to high standards, maintained a positive attitude and friendly demeanor, handled customer complaints, responded to all guest questions and requests via email, phone call, or directly, and up-sold rooms for in-house guests and walk-in guests. - Cashiered, ran Night Audit VAT invoices for incidental charges and room charges.

Spa Receptionist tại Khu Nghỉ Mát Evason Ana Mandara & Six Senses Spa - Nha Trang

Nha Trang, Khanh Hoa Province, Vietnam

-Provided, consulted, and provided guests with detailed descriptions of spa treatments, packages, services, and spa retail, up-selling revenue up to $50.000 from May 2016 to October 2017. -Built strong customer confidence and trust. promoted excellent customer service, ensured satisfaction is delivered consistently, and handled customer inquiries and complaints.

Thông tin tham khảo

Mr. Henry Montero General Manager - WorldCraft Logistics LLC USA

henrymontero@worldcraftlogistics.com - +1 909-632-1643 - Ext: 831

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