Nguyễn Lê Thùy Dương
Front Of House
Graduated with a Bachelor of Hospitality Management at Van Lang University. With over three years of experience in serving and pleasing customers, including provide recommendations, identify customer needs and deliver outstanding service. Good communication skill, well organized and independently. Highly responsible, reliable and hard-working person.
Thông tin cá nhân
Họ và tên
Nguyễn Lê Thùy Dương
Giới tính
Nữ
Ngày sinh
19/08/1999
Địa chỉ
49C Lê Quang Kim, Phường 8, Quận 8
Cập nhật
02/04/2024
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
Tiếng Anh (Khá)
Ngoại ngữ
Tiếng Anh (Khá)
Công việc mong muốn
Mong muốn về công việc
- Gladly to work in a professional evironment. - Looking forward to new challenges.
Kỹ năng
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Task and Time Management 80%
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Adaptability 80%
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Collaborative 80%
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Communication Skill 60%
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Food Allergy Basic Awareness 60%
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English Communication 80%
Học vấn - Chuyên môn
Van Lang University
Hospitality Management - Đại học - 2017 - 2021
Kinh nghiệm làm việc
Satff Leader tại Den Long Restaurant
Ho Chi Minh City, Vietnam - 9/2018 - 4/2020
Assisted in providing training program for the staff. Responsible for mentoring new staff, ensuring attention to details and understanding of restaurant methodology. Ensuring the tables are set properly, other workstations are in order and fully stocked. Presenting checks to customers at the end of their meal and addressing any complaints about the service or the food. Dealing with customer complains and solving problems while the manager is not available at that time.
Waitress tại Den Long Restaurant
Ho Chi Minh City, Vietnam - 8/2017 - 8/2018
Clean tables and floors of dining area, ensuring that customers had a pleasant dining experience. Presenting menu, seated customers, and taking orders. Dealing and solving problems with customer complains. Operate POS terminals to input customer orders, swipe credit card, and enter cash amounts received.
In Room Dining Intern tại InterContinental Asiana Saigon
Corner of Hai Ba Trung Street and Le Duan Street - 4/2019 - 8/2019
Completed all the given tasks. Assisted in setting-up and successfully delivering to customer's room. Listened to customer complains, found a temporary solution and then reported to Supervisor.