Nhân viên tại Takashimaya Vietnam

5/2019 → 1/2021 (1 năm 8 tháng)

Hồ Chí Minh

- Ask personal info required to make Vietcombank – Takashimaya – Saigon Center membership cards - Help customers having problems with Debit/ Credit cards - Provide information about promotion cards - Handling the files before sending them to the banks - Receiving the cards from the banks - Inform users about card receiving procedure and answer questions regarding to the cards - Check and reply emails from banks's authorities and guests - Support the customers service with various tasks: filling the VAT form, making membership card, provide customer with information...

Guest Service Officer tại The Ascott Limited

10/2019 → 4/2020 (6 tháng)

Hồ Chí Minh, Việt Nam

- Prepare documents for guests and staffs - Register when guests check in and check out - Answer coming calls and reply emails - Compute guest's billings, accurately post charges, allowance - Do the night audit reports - Assist guests with their issues (laundry, technical, IT etc) - Show room and handle bookings - Build good relationship and make the guests feel like home - Contribute ideas to improve the services - Take part in training courses

Bài viết xuất hiện trên báo Tuổi Trẻ

6/2018

Bài báo mang tên "Nhà ôm ấm áp" số đăng tháng 6/2018 trên báo Tuổi Trẻ