Floor Supervisor tại Sedona Suites Saigon

2/2023 → / (1 năm 9 tháng)

67 Le Loi street District 1

• Ensure all rooms are inspected and ready for Guest C/I based on Room Arrival List. • Asigning Rooms for Room Attendant and ussually check them while doing Operation to keeps them following S.O.P. • Support & Delivery Guest Requests ASASP. • Ensure hallway,Guest Area in Working Area are clean before leaves. • Checking properly Room Worksheet daily & Pantry & Trolley need to be filled up in tidy and neat before submit to Office. • Handover Guest Requests & DND room, L&F,..v.v. In Logbook when finish Duty. • Report to HKM in urgent in case of emergency.

Housekeeping Shift Leader tại Sheraton Saigon Hotel & Tower

10/2015 → 10/2016 (1 năm )

4 Đông Du District 1 HCM city

• Ensure all rooms are inspected and ready for Guest C/I based on Room Arrival List. • Asigning Rooms for Room Attendant and ussually check them while doing Operation to keeps them following S.O.P. • Support & Delivery Guest Requests ASASP. • Ensure hallway,Guest Area in Working Area are clean before leaves. • Checking properly Room Worksheet daily & Pantry & Trolley need to be filled up in tidy and neat before submit to Office. • Handover Guest Requests & DND room, L&F,..v.v. In Logbook when finish Duty. • Report to HKM in urgent in case of emergency.

Stateroom Steward tại America Carnival Cruise Line

12/2016 → 5/2017 (5 tháng)

Florida U.S

• Prepares rooms assigned for Guest Check-in. • Make up Occupied room daily during the Tour and take care & make sure do all Guest requests nicely and make them feel happy,always support Guests all information. • Informs and Handover unfinished Tasks properly on Logbook when finish and double check when back on duty. • Keep working area always neat & tidy. Report to HK Supervisor in the End of duty.

Đội trưởng khối dịch vụ Housekeeping tại Vinhome Central Park

10/2017 → 5/2019 (1 năm 7 tháng)

208 Nguyễn Hữu Cảnh Q.Bình Thạnh HCMc

Manage all services for the Guest: cleanliness,gardener, defects of apartment, supervise the tenants according to maintenance in Process of contract . Training and supervise staff always follow procedure and working probbaly.

Housekeeping Manager tại Dianmondstar Hotel

7/2020 → 2/2023 (2 năm 7 tháng)

Ben Tre city, Ben Tre province

• Planning Housekeeping Department Project for Grand-Openning. • Building Maining Guide & Hiring staffs who adapted to every single position. • Building & Updating SOPs(Room - P/A - MainLaundry) ussually General trainning & OJT. • Supervising & Spotcheck worksheets,checklist of staffs daily. • Offerring Plan of Saving Cost Amenity, Cleaning materials & Make sure Good Enouge to supply base on Room Occupancy %. • Set up Parstock for Minibar - Amenity - Cleaning Materials - Chemicals. • Preventing & Resolving all Guest Complaints regarding Hskp.

Floor Supervisor tại Sedona Suite Saigon

4/2023 → / (1 năm 7 tháng)

67 Le Loi District 1 Hcm city

• Ensure all rooms are inspected and ready for Guest C/I based on Room Arrival List. • Asigning Rooms for Room Attendant and ussually check them while doing Operation to keeps them following S.O.P. • Support & Delivery Guest Requests ASASP. • Ensure hallway,Guest Area in Working Area are clean before leaves. • Checking properly Room Worksheet daily & Pantry & Trolley need to be filled up in tidy and neat before submit to Office. • Handover Guest Requests & DND room, L&F,..v.v. In Logbook when finish Duty. • Report to HKM in urgent in case of emergency.

Best cleanliness ship of Costa Crocere Cruise ship

5/2013

Danh hiệu đội HK được khách hàng đánh giá tốt nhất và nhận được ít nhất phàn nàn từ khách hàng

Trần Công Thành - Ast HK Manager

Lotte Legend Saigon Hotel

0986262216 - +84986262216

Trần Thị Ngọc Hương - Mentor

Sheraton Saigon hotel & towel

091 3168214 - 091 3168214