Client Relation Officer tại Quarter Master Services

9/2020 → / (4 năm 2 tháng)

Hồ Chí Minh

Communicating with clients via chatting applications; Managing all requests and arranging them to adapt to client demands; Providing general information to clients in a cordial and helpful manner; Establishing and maintaining good relationships with clients and partners; Handling all client requests and complaints; Coordinating the delivery and collection of tour/group baggage; Recording and updating client details on CRM Software.

Bartender tại Luna Pub

7/2019 → 1/2020 (6 tháng)

9A Trần Phú, Đà Nẵng

BARTENDER tại CAROLINA’S WINE BAR AND GRILL

7/2018 → 7/2020 (2 năm )

Đà Nẵng

• Preparing and categorizing daily alcohol and non-alcohol beverages for bar and restaurant customers. • Taking orders and serve snacks and drinks, receiving feedbacks. • Managing transactions with customers. • Assessing customers’ needs and preferences and make recommendations. • Checking inventory and supplies and restock. • Participated in monthly meeting to give reviews and initiatives. • Reimagined classic cocktails and made signature cocktails.