Executive Assistant to the President tại Asia Injury Prevention Foundation

12/2021 → 2/2024 (2 năm 2 tháng)

Hanoi, Vietnam

- Manage and prioritize the President's schedule, including appointments, meetings, and travel arrangements, ensuring optimal time management and efficiency. - Anticipated the President's needs and proactively addressed them. - Draft, proofread, and edit emails, reports, and other correspondence for the President with accuracy and consistency. - Facilitate communication between the President and internal departments, streamlining information flow and timely responses. - Prepare agendas, presentations, reports, and documents for meetings, assuring high-quality and professional output. - Handle sensitive information with the utmost confidentiality and discretion.

Personal Assistant to the General Manager tại Hyatt Regency West Hanoi/ Crowne Plaza West Hanoi

10/2019 → 12/2021 (2 năm 2 tháng)

Hanoi, Vietnam

- Provided comprehensive support to the GM, managed complex calendars, scheduled meetings, and coordinated travel arrangements. - Streamlined and maintained efficiently filing systems, electronic and paper folders. - Prepared and proofread documents, reports, and presentations, ensuring accuracy and professionalism. - Handled routine correspondence and managed email communications, providing timely responses and filtering priorities. - Acted as a primary point of contact for internal and external communications on behalf of the GM, maintaining a high level of professionalism. - Attended meetings, took minutes, and followed up on action items. - Performed any duties assigned by the hotel management board and other ad-hoc work for the smooth brand transition (from IHG to Hyatt).

Personal Assistant to the Project Director tại HÔTEL du PARC HANOÏ

10/2018 → 2/2019 (4 tháng)

Hanoi, Vietnam

- Coordinated with various departments to ensure seamless communication and collaboration during the brand transition time. - Screened and prioritized emails and correspondence, ensuring timely and efficient communication. - Assisted in planning and organizing project-related meetings, prepared agendas, take minutes, and distribute materials for project meetings. - Maintained project documentation, tracked milestones, and followed up on action items. - Prepared summaries and briefs on relevant topics to support decision- making. - Collaborated with Purchasing Department to research and collect new items for the new hotel and verified invoices with deliveries and purchased orders.

Teaching Assistant to ESL classes (Grade 1-5) tại Hanoi International School, Hanoi/ Geraldine J. Mann elementary school, USA

1/2016 → 3/2017 (1 năm 1 tháng)

Hanoi, Vietnam

- Collaborated with the lead ESL teacher to implement lesson plans and instructional activities that cater to the needs of ESL students. - Provided individualized support to students, both in and outside the classroom, to reinforce language skills and comprehension. - Supported in the preparation of learning aids and visual materials to enhance the learning experience. - Fostered a positive and inclusive classroom environment where ESL students feel comfortable expressing themselves and participating in class activities. - Utilized creative and interactive teaching methods to engage students in language learning. - Assisted in assessing students' language proficiency levels and track their progress over time.

MS. LUU THUY PHUONG - Program Officer

AIP Foundation

phuong.luu@aipf-vietnam.org - 0977907898

MR. BENJAMIN SCHWARZ - General Manager

Crowne Plaza Vinh Yen City Centre

benjamin.schwarz@ihg.com - 0928445789