In-room Dining Attendant tại Sheraton Saigon Hotel & Towers

5/2021 → Hiện tại

Hồ Chí Minh, Việt Nam

Served food and drinks to hotel guests in-house accurately and efficiently. Duties included preparation of trays, hot delivery of food, fulfilling any special guest requests, and performing closing duties leaving a clean, stocked, organized work area. Increased guest satisfaction significantly by reasserting standards that had been neglected by the previous Room Service team. Listened to feedback from the guests and spearheaded a campaign to improve certain menu items, successfully doubling sales of those items. Leadership strength, Able to effectively anticipate customer needs.

Teaching Assistant tại VUS THE ENGLISH CENTER (Công Ty Cổ Phần Quốc Tế Anh Văn Hội Việt Mỹ)

7/2020 → 4/2021 (9 tháng)

Hồ Chí Minh

Assist teachers in classroom management and student learning progress.Organizing and participating in fun activities and learning with students to help them understand their lessons effectively. Mentoring and guiding weak students to improve their learning process.Review old lessons, check the content of lessons learned every 15 minutes before class. Record student's achievements, evaluate the capacity of each class to give feedback to parents about the learning situation of students.Improve English language, communication skills and handling situations.

In-room Dining Casual Labor tại Sheraton Saigon Hotel & Towers

9/2018 → 3/2020 (1 năm 5 tháng)

Hồ Chí Minh, Việt Nam

Served food and drinks to hotel guests in-house. Setting Welcome fruit for arrival guests and prepare Turndown Amenities in guest room. Prepare trays, hot delivery of food, fulfilling any special requests from guests, and leaving a clean, organized work area.

Senior Waitor tại Golden Gate Restaurant Group (Công ty CP TMDV Cổng Vàng)

2/2018 → 9/2018 (7 tháng)

Hồ Chí Minh, Việt Nam

Interact with guests and providing them with a warm greeting and a positive parting remark showing gratitude for their business as appropriate. Checks and fills water in the buffet station wells and ensures food vessels are at appropriate and safe holding temperatures. Complete all opening and closing side work which includes the thorough set up and break down of assigned buffet stations. Maintain ongoing knowledge of buffet items on a daily basis to be used as a suggestive selling tool in conversations with our guests.

MOS Certificate

3/2021

MOS: Microsoft Office Word 2013 - 1000 (25/03/2021) MOS: Microsoft Office Excel 2013 - 961 (25/03/2021)

IELTS Academic - 6.5

3/2022

Has an effective command of the language, can use and understand fairly complex language, particularly in familiar situations.

BEST STAFF OF THE MONTH - Golden Gate Restaurant Group (Công ty CP TMDV Cổng Vàng)

5/2018

Have had to try my best, study, cultivate myself to accumulate experience and dedication to the restaurant to achieve that noble achievement.

Mr.Bảo - Department Head of In-room Dining

Sheraton Saigon Hotel & Towers

bdngu414@marriott.com - 0913663132