Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Tran Thi Thu Hanh
94 Lượt xem hồ sơ
Nữ, 25/08/1973, 51 tuổi
395C đường Giải Phóng, quận Thanh Xuân, Hà nội
Cập nhật: 19/10/2023
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Viet Nam National University
Archives Science and Office Management - Đại học
2000 → 2005
Kĩ năng
Kinh nghiệm làm việc
Exe. Housekeeper tại Fortuna Hanoi Hotel
10/2012 → 2/2020 (7 năm 4 tháng)
6B Lang Ha – Ba Dinh district - Hanoi
Job duties and responsibilities: Control Department direct expenses, manpower, fix asset Fixture Furniture & Equipment, planning for next year budget… Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Evaluates employees in order to upgrade them when openings arise. Plan the work for the housekeeping department and distributes assignments accordingly. Assigns regular duties and special duties 1 for housekeeping staff. Schedules employees and assigns extra day off according to occupancy forecast. Recruit and training for staff. Responsible for cleanliness, orderliness and appearance of the entire Hotel. Ensure guest rooms are made as per Hotel standard. Maintain par stock of guest supplies, cleaning supplies, linen anduniform. Organize inventories with Accounts and General store for linen, uniform and fixed assets. Pay particular attention while organizing pest eradication activities. Develop and implement housekeeping systems and procedures. Prepare reports for Management information. Assist Purchase department in selecting suppliers for itemsrelated to Housekeeping. Plan, control and supervise Horticultural activities Attending and resolving guest complaints. Verification of supplies consignments. Organize on the job and knowledge training and evaluate its effectiveness. Approval of the functional manual of the department. Daily inspection of public areas and staff locker room. Daily/weekly briefing of Supervisors Coordinating the preventive maintenance department. Immediately attending to guest requests. Oversees & monitors laundry production, inventory, experience in linen management
Room Attendant; Floor Captain tại Horison Hotel (5star hotel)
7/1997 → 12/2002 (5 năm 5 tháng)
Cat Linh - Dong Da - Hanoi
Job duties and responsibilities: Thorough cleanliness and sanitation of guest rooms. Responds to all guest requests appropriately and remains alert, courteous and helpful to guest and fellow associates at all time. Keep work card orderly and properly stocked at all times. Checks all equipment prior to and after its use to ensure that it is in good working order and completes required engineering report as needed. Respond to any reasonable t ask as assigned by Supervisor or Manager.
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