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Từ 5 đến 10 năm
Trưởng bộ phận/ Trưởng phòng
12 - 20 triệu
Toàn Quốc
Tiếng Anh (Khá)
5 sao
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Anadolu University
International Relations - Đại học
2014 → 2017
Akdeniz University
Hotel Management - Đại học
2010 → 2015
Akdeniz University
Pedagogical Formation - Đại học
2016 → 2016
Kĩ năng
| Hospitality | |
| Guest Relations | |
| Front Office | |
| Foreigner Language | |
| English | |
| Russian | |
| French | |
| Spanish | |
| Time Management |
Kinh nghiệm làm việc
Guest Relations Officer tại Vinpearl Hotel & Resorts - Tập Đoàn VinGroup
9/2018 → 1/2020 (1 năm 4 tháng)
Phu Quoc, Kiên Giang ili, Vietnam
• Meeting and greeting all guests upon arrival and departure, • Escorting VIP,Luxury guests to their allocated room and explain the facilities and room features. • Responding to guests and public inquiries, requirements , complains, • Up Selling guest rooms and promoting hotel services, • Top-ranked customer service with name mentioned at Tripadvisor and Guest Satisfaction Survey monthly, • Improving the language and hospitality skills of employees, • Helping check in & check out guests when front desk is busy time.
Third-Lieutanent tại Aydın Gendarmerie Training Battalion
7/2017 → 7/2018 (1 năm )
Aydın, Efeler/Aydın, Türkiye
• Basic Military Training: Teaching to the recruits basic military commands (with and without arms at ease, attention, salute, face right, face left ) • Vehicle Commander: Managing and escorting of exiting - entering vehicles • Quick Reaction Team Commander: First to respond to any situation concerning the battalion, patrol the battalion • Service & Guard Company Commander: Managing more than 100 soldier • Team Commander in Oath-taking Ceremony, swearing-in late enlisted recruits • Daily meeting training agenda management.
Receptionist tại GLORIA Thalasso & Hotels
7/2015 → 5/2016 (10 tháng)
Las Palmas de Gran Canaria, İspanya
• Greeting, assisting and directing guests and to check out guests, • Answer, forward any incoming phone calls while providing basic information when needed, • Responding to guests and public inquiries, requirements , complains, • Up Selling guest rooms and promoting hotel services, • Providing office support services to ensure efficiency
European Union Project Worker tại Compass Európai Ifjúsági Közösségért Egyesület
10/2013 → 7/2014 (9 tháng)
Kaposvár, Macaristan
• Attending to all events and programs organized by the organization and English classes at schools • Helping to prepare for programs, and prepare places, decorations, take photos • Using the tools of the program: team building, sport and role playing exercices and self development training, doing individual workshops.
Bellboy,Night Auditor tại AK-KA Claros Hotel
5/2012 → 9/2012 (4 tháng)
Antalya, Türkiye
• Greeting, assisting and directing guests , delivering messages to guest rooms and other departments, • Assisting of guests with their bags and luggage and escorting guests to their respective hotel rooms, explaining to guests the hotels rules, showing them how to use hotel facilities. • Doing night auditor once a week,send police report and recieve hotel report
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