IT Manager - Quản lý IT

DUTIES AND RESPONSIBILITIES

1. Ensuring Client Technology Needs are Met

- Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

- Monitors verifies and managers the acquisition and maintenance of property based systems.

- Analyzes information identifies current and potential problems, and propose solutions.

- Maintains, inspects, and repairs equipment.

- Inspects and verifies the maintenance of the equipment or the environment.

- Verifies that computer and network operations are monitored at the property, backup/recovery functions are performed on a scheduled basis and administration functions for hardware, operating, and application systems are maintained and complete on a consistent basis.

- Manages IR activities to ensure the property infrastructure and application systems are functional at all times.

- Verifies solutions are consistent with the client's needs and brand specific IR environment.

- Administers and maintains mail and email.

- Maintains inventories and manages IT hardware/software.

- Provides Internet support and maintenance (if applicable)

- Provides cable management support.

- Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems, and inform staff of progress or status.

- Consults on specific application issues or hardware/software problems.

- Provides feedback to Lodging IR on application functional performance and system performance.

2. Managing Projects and Policies

- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

- Monitors processes and evaluating information according to SOP requirements.

- Enforces IR policies and standards protecting company hardware, software, and other resources at the resort.

- Directs maintenance of equipment and installed software applications inventory for resort ensuring compliance with licensing regulation.

3. Maintaining Information Systems and Technology Goals

- Develops specific goals and plans to prioritize, organize, and accomplish your work.

- Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.

- Determines priorities, schedules, plans, and necessary resources to ensure completion of any resort projects on schedule and according to specification.

- Verifies problems are correctly reported, routed, tracked, and solved, with the system user being informed of the situation at all times.

- Verifies proper asset management.

- Performs on-site monitoring of all projects.

- Verifies that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance, and produces desired business results.

4. Demonstrating and Applying IR Knowledge

- Keeps up-to-date technically and applies new knowledge to your job.

- Demonstrates knowledge of job-relevant issues, products, systems, and processes.

- Provides technical expertise and support.

5. Leading IR Team

- Serves as a role model to demonstrate appropriate behaviors.

- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

- Celebrates successes and publicly recognizes the contributions of team members.

- Provides a technical perspective to information needs along with cost/benefits understanding in an influencing role.

• Have an opportunity to work in InterContinental Hotels Group (IHG) – one of the Groups which famous in the world in Hotels, Resorts field. (Có cơ hội được làm việc trong tập đoàn IHG nổi tiếng thế giới trong lĩnh vực Khách sạn, Resort)

• Gifts and paid leave on your birthday (Được tặng quà và nghỉ hưởng nguyên lương vào ngày sinh nhật)

• Monthly, quarterly and yearly reward for best employees (Thưởng nhân viên suất sắc hàng tháng, hàng quý và hàng năm)

• Rewards and support from Trade Union (Thưởng và hỗ trợ từ Công đoàn)

• Makeup allowance for female employees every quarter (Phụ cấp trang điểm cho nhân viên nữ hàng quý)

• Learning and Development Opportunities (Cơ hội đào tạo chuyên môn và ngoại ngữ)

• Supported meals and accommodation for hosts (priority is given for hosts who live outside Khanh Hoa province and for the requirement of work) (Hỗ trợ bữa ăn, chỗ ở (ưu tiên cho nhân viên ngoại tỉnh và cho công việc yêu cầu))

Hours of work

Normally 8 hours per day and 5.5 days per week but due to the nature of the work, the IT Manager is expected to work in the evenings, on weekends, on public holidays (if any). You will be entitled to compensation day-off in accordance with the overtime. No claim for overtime or extra remuneration will be entertained.

Knowledge & Skills

- Smooth running of all computer systems.

- Training of basis functions of the user software.

- Regular data safe/ backup

- Compliance with IT Policies and Guidelines.

- IT project management

- Regular IT Status report to the GM.

- The following duties within the frame of work: Hardware, Software, Security/Datasafe, Management, General

Qualifications

- BS/BA or equivalent work experience.

- System-related professional certifications desired.

Experience

- 3-5 years experience in like position.

- Resume or CV

- Certificates related to applied position