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Từ 10 đến 20 năm
Trưởng bộ phận/ Trưởng phòng
40 - 50 triệu
Tiếng Anh (Giỏi), Tiếng Pháp (Giỏi)
5 sao
Resort/ Khu Du lịch
Giới thiệu bản thân
Trình độ học vấn chuyên môn
University of Angers
Tourism and Hospitality Management - Đại học
2007 → 2010
University of Angers
Marketing Management, specialized in Services Marketing and Revenue Management - Thạc sĩ
2010 → 2012
Kĩ năng
Quản lí thời gian | |
Quản lý | |
Tổ chức công việc | |
Pricing Strategy Development | |
Market Trend Analysis | |
Revenue Forecasting | |
Budget Management | |
Data Analysis | |
Understanding of Distribution Channels | |
Knowledge of RMS and PMS |
Kinh nghiệm làm việc
Revenue Manager cum E-commerce tại Oakwood Residence Saigon (237 units) & RichLane Residences (170 units) – The Ascott Limited
5/2020 → Hiện tại
TPHCM, VN
- Managed and optimized listings across online travel agencies, enhancing the property profiles, which elevated bookings revenue by 133.3% compared to post-Covid - Enhancing property visibility and increase occupancy rates, resulting in a 47.5% revenue increase compared to post-Covid - Spearheaded the successful migration of PMS from Oracle Suite8 to RMS PMS for both buildings of more than 200 units - Presented comprehensive monthly reports that identified key performance metrics to inform strategic decisions and resource allocation.
Revenue Manager cum E-commerce tại Centara Sandy Beach Resort Danang (currently Sandy Beach Resort Danang) (197 units) – Centara Hotels & Resorts
10/2018 → 4/2020 (1 năm 6 tháng)
Đà Nẵng, VN
- Analyzed historical booking data and market trends to inform pricing strategies, resulting in an increase in revenue and occupancy. - Orchestrated weekly meetings with sales and marketing team to align goals and revenue practices - Improved reporting processes, which enhanced forecasting accuracy by 30% - Managed online presence and content on third-party booking platforms, resulting in a consistent increase of revenue which made Brand Website into the top3 production of online channels
Yield Assistant tại Victoria & Emm Hotels/Resorts (up to 8 properties across the group’s portfolio) – Thien Minh Group Hospitality
9/2016 → 9/2018 (2 năm )
TPHCM, VN
- Forecast inventory availability and calculate sell-through, employing statistical analysis and modeling - Identify inventory trends and develop quantitative analysis, ad hoc reports and models to support decision making - Analyze sales and monetization behavior to identify trends and optimize pricing
Online Sales Executive – Revenue Analyst tại Princess d’An Nam Resort & Spa (currently Azerai Ke Ga Bay) (48 rooms & villas)
8/2015 → 8/2016 (1 năm )
TPHCM, VN
- Manage and master PMS, Channel Manager and OTAs Extranet. - Daily / Weekly / Monthly analysis of the pick-up and revenue.
Marketing Executive tại Viettel Telecom
10/2013 → 7/2015 (1 năm 9 tháng)
TPHCM, VN
Manage and analyze market research and customer surveys to assess demand, brand positioning and awareness. Identify market segments, niches, and potential markets. Execute and evaluate marketing strategies and campaigns.
Assistant of Director of Planning Department tại Tan Son Nhat Saigon Hotel
9/2012 → 9/2013 (1 năm )
TPHCM, VN
Revenue and Statistics Report, business contract. Following up and reporting business of hotel in general and each restaurant/bar/club.