Assistant Sales Manager cum Sales online Manager tại Mandila Beach Hotel Danang

11/2021 → Hiện tại

Đà Nẵng

Participate in with DOS to research and evaluation market, competitor prices, and build room, conference, and banquet price frames - Always update information and promptly propose to DOS to adjust service pricing policies flexibly and in accordance with market changes. - Plan sales actions according to stages and direction from DOS - Exploit relationships and access channels to provide hotel service information aim to get new customer sources for the hotel. - Maintain and develop relationships with corporations, travel agencies, returning customers,... - Discuss and negotiate contract terms and sign contracts with customers. - Propose product packages, cross-sell to boost revenue for other outlets. - Support and training sales executives - Mainly responsible for online business: Monitor business situation, evaluate the market, promptly adjust prices, promotions and campaigns to achieve OTA business goals. - Research guest feedbacks and reviews to have suggestions relative to service to improve hotel service quality. - Receives all requests from online customers, processes and responds to customers promptly - Every month, check monthly bookings and commissions of channels, promptly make adjustments before partners issue invoices and send them to accountants. - Representatives for hotel to attend workshops of OTA channels to update the market situation as well as introduce new functions.