With over 20 years of experience in the customer service and security industry, I have had the opportunity to work for leading global and domestic corporations such as Ascott - Somerset Grand Hanoi, Fraser Suite Hanoi, Sunway Hanoi, Accor - Hotel de l'Opera Hanoi - MGallery, IHG - InterContinental Danang Sun Peninsula Resort, and Sun Group's Internal Control Department. I am proud to bring to the table a diverse and professional skill set, coupled with a deep understanding of the customer service and security industry. My career has been built on a foundation of dedication and passion, allowing me to develop a flexible and effective work style. I am committed to applying my valuable experience to make a positive contribution to the success of the organization I will be joining in the future.