Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Vũ Đức Nghĩa
83 Lượt xem hồ sơ
Nam, 29/09/1994, 30 tuổi
An Duong st, Tay Ho Dist, Hanoi, Vietnam
Cập nhật: 06/07/2024
Thông tin liên hệ
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| Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
|---|---|---|
| Liên hệ thành công | 0 | Chưa có |
| Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Trưởng bộ phận/ Trưởng phòng
40 - 50 triệu
Hà Nội
Tiếng Anh (Giỏi)
5 sao
Quản lý, điều hành
Khách sạn/ Khu căn hộ
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Newbury College
Hospitality Management - Đại học
2014 → 2018
Kĩ năng
| Quản lý | |
| Quản lí thời gian | |
| Kỹ năng bán hàng, phục vụ khách hàng | |
| Training and Development | |
| Tổ chức công việc |
Kinh nghiệm làm việc
Butler tại Sheraton Hanoi Hotel
5/2017 → 8/2017 (3 tháng)
Hanoi, Vietnam
- Energetically supporting daily operation of the department including Front Desk and Sheraton Club. - Effectively check-in and out for Platinum member and VIP guests on the Club Lounge. - Supportively F&B Department in setting up and serving breakfast, afternoon tea and evening cocktail for VIP guests
Tutor - Academic Advisor tại Bunker Hill Community College
2/2018 → 12/2018 (9 tháng)
Boston, MA, USA
- Consulting college plan for students to help them successfully graduate in correct timeline. - Assisting students with their college project and homework to achieve their best grade at classes
Night Auditor - Guest Service Agent tại The Godfrey Hotel Boston
1/2019 → 3/2020 (1 năm 1 tháng)
Boston, MA, USA
- Professionally controls cash transactions at the front desk and maintains complete responsibility under the hotel bank agreement policy. - Assisting in managing and maintaining group and transient inventory controls including room accommodation and rate inventory controls, roll-in controls, group inventory and cut-off dates as well as implementation of blackout dates
Acting Assistant Director of Revenue tại The Godfrey Hotel Boston
3/2020 → 6/2020 (3 tháng)
Boston, MA, USA
- Providing guidance and supports sales and marketing initiatives to meet the needs of the hotel. - Managing and overseeing revenue management analytic functions to produce reporting that support and evaluate hotel business strategies
Uniqlo Management Candidate (UMC) tại Uniqlo Vietnam
3/2021 → 1/2022 (10 tháng)
Hanoi, Vietnam
- Managing daily operation to provide excellent customer service level, and to achieve company target. - Managing inventory levels and proposing solutions that best benefit to the company. - Handling customer's complain with excellent customer service. - Creating training plan for staff development to enhance employee knowledge and customer service level
Executive Assistant tại The Five Hospitality - The Five Residences Hanoi
2/2022 → 3/2023 (1 năm )
Hanoi, Vietnam
- Checking daily operation and daily basis to make sure all services follows SOPs. - Quality Assurance check to make sure property is working well and matching standards. - Attending and checking training of each department to ensure it matches the plan and target. - On behalf of General Manager working with all contractors, partners, suppliers, departments, properties upon request. - Reviewing and final checking all paperwork, financial number from Departments before presenting to General Manager for signing. - Reviewing and processing Proposals from Departments, consulting to General Manager before submitting to BOD. - Preparing material, collecting and summarizing reports, making plans to ensure that General Manager perform well to achieve target. - Consulting to General Manager to transfer and promote personnel between departments in order to balance Organization and to optimize operations
Operations Manager tại Balance Hospitality - Cuc Phuong Resort & Spa
3/2023 → 11/2023 (8 tháng)
Hanoi - Ninh Binh
- Monitor the co-ordination between all departments for smooth & efficient operations. - Ensuring full compliance of Resort controls, SOP's, policies, procedures, license and service standards. - Planning budgets and managing accounts. - Monitor the co-ordination between all departments for smooth & efficient operations. - Assessing and reviewing customer satisfaction and service recovery process. - Daily / weekly meeting with HODs to discuss routine operational matters, sales targets, guest feedback and action taken for service recovery, and also any staff issues. - Coordinating with S&M Manager, Project Manager, HR Manager on the upcoming Projects
Centralized Hotel Manager (Set up & Operation) tại Antara Koh Development Vietnam - Wil'que Hospitality Vietnam
11/2023 → Hiện tại
Hanoi
- Preparing OS&E and FF&E budget for set up and pre-opening. - Building Organization Chart and preparing HR’s Budget for Labor Cost. - Working with vendors to select items and negotiating prices and quality. - Conducting hotel budget and financial planning. - Managing budgets/expenses, analyze and interpret financial information and monitor sales and profits. - Planning, implementing and managing overall hotel daily operations. - Building SOPs for each departments, collaborating with HODs on training to meet Brand Standards. - Developing and putting into action ideas to improve customer experience by keeping track of customer input and addressing concerns. - Creating operating cost budgets by looking at past financial information and predicting future requirements. - Building and maintaining strong relationships with visitors and clients by engaging them during their stay.
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