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Having a good job. Becoming good Manager in 2 coming years. I believe that there are always new things to learn and that learning never stops as long as an individual is given the opportunity. I take every opportunity to upgrade my skills.
Establish and maintain close relationships with established clients and continually explore new business opportunities. Sending promotion to customer. Maintaining the relationship with customers by sales call, take care and support them in any times Planing for sales blitz to expend more the market and bring the products to the new customers Supporting sales manager. Responding to the incoming call and email. Negotiating on price with company. Handling guest’s request and complaint, cooperating with other departments to solve it. Doing reservation tasks. Handling other duties as assigned.
Working with OTA (Booking.com, Expedia, Agoda, Ctrip) Answer requests from online booking, explain feedback Establish and maintain close relationships with established clients and continually explore new business opportunities. Forecasting and managing occupancy status accordingly. Handling , answering variety of requests relevant to accommodation, services in Hotel. Doing reservation tasks. Handling other duties as assigned.
Handle room and event inquiries from guest Prepare proposals, contracts, liquidations and any relevant documents before/during/after sales Assist Sales Manager to follow up potential leads of MICE/Leisure and Events Coordinate with other departments to deliver smooth and customized services Take care of guest, answer the request when they need to know the product. Support the other departments to run completely working